Product Marketing Ops Specialist
About the Team:
The Product Marketing team owns the strategy and execution behind how CookUnity's menu shows up to customers — from merchandising and taxonomy to launch calendars and live-ops quality. As merchandising has scaled and much of the day-to-day tagging work has become tooling-supported, we're building out a dedicated Live Ops & Execution function to own the ongoing review, QA, and upkeep that keeps our menu accurate and on-brand every day.
The role:
We're looking for a Live Ops & Execution Specialist to own the day-to-day execution of in-app merchandising — keeping collections, banners, swimlanes, meal labels, and the menu database accurate and current across markets. A significant share of this work has been automated over the past ~6 months (bulk-tagging tooling), but automation still requires active human review, QA, and adjustment — this role exists to own that layer. You'll work closely with the PMM Strategic owner, who sets the criteria, taxonomy, and LTO strategy that you'll execute against.
Responsibilities:
Execute the weekly merchandising calendar: collections and banners updates across markets
Apply and review meal labels; QA and adjust output from the automated bulk-tagging tool
Curate and fix meals in menus according to LTO criteria defined by PMM
Run live menu and menu database audits; correct tags as menus and criteria change
Maintain meal assets (photos, descriptions, nutrition, chef bios) and confirm product tags are complete before items go live
Manage price and premium fee adjustments per meal edits
Activate/deactivate meals based on seasonality criteria defined by PMM
Run daily QA on new feature launches; follow up on fixes with product and creative partners
Execute taxonomy changes across the catalog per the structure defined by PMM
Qualifications:
1-3 years of experience in merchandising, catalog/content operations, e-commerce ops, or a similar execution-heavy role
High attention to detail and comfort with repeatable, QA-driven workflows
Comfortable working inside tagging/tooling systems and spreadsheets; can spot and fix data inconsistencies quickly
Strong follow-through — able to close the loop with product/creative partners on fixes
Clear written communication in English
Ability to leverage generative AI to increase output quality and speed
Preferred requirements:
Experience with menu/catalog management tools or CMS platforms
Familiarity with e-commerce merchandising concepts (collections, banners, taxonomy)
Prior experience in a subscription or marketplace business
Learn More About CookUnity
We believe great leadership starts with alignment on vision, values, and ways of working. To give you deeper insight into who we are and what we're looking for, we invite you to explore: CookUnity's Leadership Principles – The values and behaviors that guide how we operate, collaborate, and scale.
We hope this provides valuable insight into our culture and product vision. If this excites you, we'd love to connect!
Benefits
REMOTE (ARG-LATAM) BENEFITS
💸 Get paid in USD
🗺 Work remotely: design the life that you want
⛱ Enjoy 15 days of vacation each year from the start date
🎄 16 fully paid Argentinean holidays
🩺 Healthcare Benefit: Monthly stipend to use in your preferred healthcare provider
🗓️ 5-year Sabbatical: After 5 years with CookUnity, you get a 4-week paid sabbatical
🐣 Paid Family leave
🕯 Compassionate Leave: 3-5 days each time the need arises
🧘🏽♀️ Customize the benefits that suit your needs! Access a range of perks tailored to you, including learning opportunities, wellness memberships, delivery apps, and more through our comprehensive benefit platform
🤖 AI-forward workplace: enterprise access to ChatGPT and Claude to help you work smarter and grow faster.
🧑🏫 Personalized English coach