Product Manager MBSi

Role Description and Mission:

The Product Manager leads and executes complex product initiatives focused over the next 3-12 months.  Delivers high quality products on time and within budget that meet defined goals for the product.  Leads multi-functional teams to ensure product requirements are completed and technical requirements can be created.  Owns the product launch and full lifecycle management, including the identification and initial diligence into business or technology partnerships, gathering and prioritizing product and customer requirements, understanding the competitive marketplace and trends, developing a business case and pricing, and working closely with engineering, sales, marketing and support to ensure revenue and customer satisfaction goals are met.

Key Outcomes:

Identify and seize opportunities, evaluate the market and competitive environment, for new products and product extensions over the upcoming 12-18 months

Meet with internal partners (Sales, Network Development, Customer Care, etc.) to understand and prioritize their needs and translate their strategic business questions/concerns into projects or analysis as appropriate

Develop business and product requirements, including timelines and dependencies

Conduct quantitative and qualitative research to identify end customer needs

Form product hypotheses, design test plans, and communicate learnings back into product development

Develop the product roadmap, prioritize features, build consensus and set expectations with all relevant stakeholders

Define methods and metrics for identifying success and failure, and iterate quickly

Define and formally document the product strategy and roadmap

Run beta and pilot programs with early-stage products and enhancements

Perform product demos to internal associates and clients as needed

Research appropriate business and/or technology relationships as related to development of product initiative.

EDUCATION:  Bachelor’s degree required, advanced degree preferred.

EXPERIENCE:  4-7 years Product Management experience within the service industry, high tech or advanced CRM applications preferred. 3 years of progressively increasing project or management experience and responsibilities. Experience building and managing teams is a plus. Previous experience analyzing trends and market developments.

SKILLS:

Service Oriented/Internal Customer Service

Strategic Partner/Global Perspective

Strategic Thinking

Business or Technical Acumen

Planning

Continuous Improvement & Innovation

Conflict Resolution

Executive Presence

Excellent written and verbal communication skills

Performs a variety of tasks where a wide degree of self-solutioning is expected

Needs a strong blend of project management, financial and technical aptitude

Strong presentation skills

Self-directed; requires minimal supervision on work products

Detail-oriented with solid analytical skills

Ability to foresee potential issues within the product life cycle, and to plan accordingly

Ability to develop business relationships and partnerships as needed

Influence cross-functional teams without formal authority

Delivering products from new product concept to release

Communicate complex product concepts in writing

Detail oriented; ability to develop detailed requirements plans then execute on those plans

Priority minded - ability to identify and execute on only the most important issues (stay focused)

Sense of urgency - ability to know when to act quickly to proactively solve problems

Effectively utilize available resources and delegates work to achieve objectives

Innovative and passionate about making a difference

Experience in product roadmap planning and execution

Understanding of full product life cycle

Ability to work independently, with limited direction

Hiring In

United States: Arizona, California, Florida, Massachusetts, Tennessee, Texas

The anticipated closing date to submit applications for this role is 10/25/2026.

The base salary range presented represents the anticipated low and high end salary range for new hires in this position. Your final base salary will be determined based on factors such as work location, experience, job related skills, and relevant training and education. The range listed is just one component of the total compensation package provided by Agero to employees.

National Pay Range

$79,852—$107,800 USD