Product Manager - Dashboard
ABOUT THE ROLE
We're hiring a Product Manager to own the WorkOS Dashboard and help developers get more value from our products. You'll work on the experience of getting started, building an integration, adopting additional capabilities, and expanding usage as a customer's needs grow.
This is a product role with a clear growth mandate. You'll build features and improve workflows that help developers succeed, using customer research and product data to understand where people find value and where they get stuck. You'll own the connection between a better developer experience and outcomes such as activation, adoption, expansion, and retention.
You'll partner closely with engineering and design to shape the Dashboard roadmap and ship improvements. You'll also work across Product, Marketing, Sales, Data, and Finance to connect what developers experience in the product with how WorkOS grows.
WHAT YOU'LL DO
- Own the Dashboard product roadmap, with accountability for the developer experience and the growth outcomes it supports.
- Talk to developers and observe how they use the Dashboard alongside APIs, documentation, and the rest of their workflow.
- Build features that help developers get started, complete integrations, discover relevant capabilities, and expand their use of WorkOS.
- Improve onboarding and reduce the time it takes a new developer to get value from the product.
- Identify friction across the customer journey and prioritize opportunities using customer research, product analytics, and business impact.
- Define and track measures of activation, adoption, monetization, expansion, and retention. Use experiments to evaluate changes and decide what to build next.
- Partner with engineering and design to ship clear, useful experiences for technical users.
- Work with Marketing and Sales on product discovery, product-qualified leads, and the path from self-serve adoption to enterprise use.
- Communicate product strategy, priorities, and results clearly across the company.
WHAT WE'RE LOOKING FOR
- 5+ years of product management experience with ownership of meaningful business outcomes.
- Experience building developer tools, API products, infrastructure products, or technical B2B SaaS. You understand developers and how they use dashboards to work with a technical product.
- A track record of shipping features that improve onboarding, activation, adoption, monetization, expansion, or retention.
- Experience with product-led growth and a clear understanding of how product improvements lead to customer and business outcomes.
- Strong product instincts backed by customer research and data, including experience designing and evaluating experiments.
- Experience with API or usage-based pricing models and how they shape the customer experience.
- The ability to make decisions with incomplete information and move quickly with engineering and design.
- Strong cross-functional collaboration across Product, Engineering, Design, Marketing, Sales, Data, and Finance.