Product Engineering Manager, Salesforce
We are hiring for a Product Engineering Manager to act as a technical lead for tool, asset, and product development in our Salesforce navigator and product teams. The ideal candidate has people management experience and strong technical capabilities within Salesforce, in particular Agentforce.
The Product Engineering Manager, Salesforce, will oversee technical development across our product, asset, and tool portfolio within the Salesforce space and drive decisions for strategic architectural, packaging, and devops considerations. Ideal candidates have relevant technical experience to confidently and effectively provide the necessary technical oversight and support. They will also have AI tooling experience, enabling them to provide guidance for the team on how to execute effectively and optimally with these tools. If you appreciate working with cutting edge technology and delivering exciting new solutions - this role is for you!
You'll have the opportunity to:
Oversee development for new and existing products and assets on the Salesforce platform, as well as strategic tools for Salesforce implementation services
You will work with tools like Claude and Codex, as well as with various features within Salesforce (Lightning Web Components, Flow, Console, Apex, etc)
Oversee hands-on solution design, proofs-of-concept, development, and testing, in a fast-moving and close-to-customer hybrid engineering environment
Participate in the full software development lifecycle, from ideation to planning to development to deployment and ongoing success
Collaborate with wider product team (product owner, product engineering lead, product developers) to evaluate market demand, groom prioritized work, and align on final design details for value-add and scalable solutions
Required Qualifications:
8+ years of hands-on experience with Salesforce, understanding of Salesforce architectural concepts, capabilities, and constraints
Strong understanding of object-oriented programming concepts and design patterns
Bachelor's degree in Computer Science, Software Engineering, or equivalent
Strong Analytic skills with ability to formulate problem/solution in both business & technical terms
Experience acting as a people manager for technical resources
Experience with integrations between Salesforce and other systems
Experience with Salesforce Agentforce solutions
Experience with Service Cloud and Service Cloud Voice is a plus
Excellent communication skills and ability to work in a fun, collaborative environment
Preferred Skills:
Experience working with Salesforce managed packages and Salesforce AppExchange submission is a plus
Experience with front-end technologies such as HTML, CSS, JavaScript & Responsive Web Designs
Experience working on Digital Channel or Contact Center applications is a plus
Experience with AWS development is a plus
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.