Product Analyst

About the Role

Ethos is seeking a Product Analyst who is investigative in nature, highly analytical, and passionate about process integrity and product quality. You’ll work cross-functionally to uncover root causes, design remediations, and support initiatives to improve and future-proof our systems. In this position you will support product and engineering teams along with compliance, helping to ensure Ethos maintains a high bar for customer experience, operational accuracy, and compliance by digging into data to answer the "why" behind the numbers.

Duties & Responsibilities

Monitor key data and processes to proactively identify, track, and report issues, anomalies, or areas of risk

Partner with business areas to surface and prioritize concerns, and translate them into clear, actionable findings

Investigate complex issues independently, digging into large datasets to identify root causes

Work closely with engineering and product teams to scope, resolve, and validate fixes for identified issues

Proactively generate exploratory analyses and in-depth research on large data sets to help product teams uncover high-impact opportunities in the areas of risk

Present findings and recommendations to product managers and stakeholders in a way that drives action

Work cross-functionally to scale insights through improved monitoring and automation

Help build a data-informed culture by making insights easy to find, understand, and act on

Analyze results and help translate them into clear takeaways for the team

Qualifications & Skills

2+ years of experience in data analysis, data science, or data-driven product management

Strong skills and comfort working with large datasets

Experience with a data visualization tool (e.g., Looker, Tableau, Mode)

Working knowledge of basic statistical concepts (e.g., regression, confidence intervals)

1+ years of experience with SQL preferred

Strong critical thinking skills and ability to intuitively connect data points

Skilled in leveraging data and analytical tools to support decisions and provide actionable insights

Demonstrated ability to investigate complex issues independently, identify root causes, and propose effective solutions

Clear written and verbal communication skills, able to explain data findings to a non-technical audience

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