Premium Cash Assistant

How you’ll help us to achieve it

Being close to our customers and agents is important for us, so if you enjoy contact with customers, we have an excellent opportunity for you!

As a Premium Cash Assistant, you will be our customer's and agent's first point of contact. Under the supervision of the Premium Cash Officer, you will manage the daily reconciliation of transactions in our Premium Agency based in the upcountry.

In this role, you’ll;

Help agents nearby with liquidity needs (deposits and withdrawals).

Support agent/client needs (Wave's offer, opening an account, how the system works, the app, physical card…).

Maintain daily reconciliation of premium points.

Ensure that all cash management transactions are correctly recorded in the treasury system.

Request sufficient funds promptly to ensure rebalancing with agents/clients.

Report any discrepancies or challenges encountered to the Premium Cash Officer.

Report fake bills to Leadership.

Key details

Location: You'll be based in the upcountry.

Work authorization in Niger is required.

This is a fixed-term position, a 6-month contract.

We offer generous health insurance for yourself and your dependents.

We support working parents - we offer (26 weeks for mothers and 4 weeks for fathers) and subsidized child care when you return to work.

We help you live your fullest life now- we subsidize gym memberships and fitness classes.

Airtime reimbursement.

Free food and a beautiful office space.

Requirements

2+ years of experience as a cashier in cash management, reconciliation, liquidity management, cash handling, or delivery.

Bachelor’s degree in Finance, Economics, Mathematics, or equivalent.

Strong proficiency in French

Previous experience in front-office customer service or in the banking sector

Be very vigilant, detail-oriented, and have strong integrity.

Knowing Wave products is an added value.

You might be a good fit if you

Have a friendly and positive attitude.

Are honest and trustworthy.

Have attention to detail.

Excel in time management.

Are an excellent communicator and team player.