People Tech Business Systems Analyst

About the Role

As a Business Systems Analyst, you'll own the systems that power our recruiting experience, including our recruiting tools and Sana. You'll work with Recruiting, People Operations, and Engineering to understand how hiring work gets done today, find where it can be faster and simpler, and turn that into configured systems and AI agents. You'll partner with engineers to design, build, and test agents that remove manual steps from recruiting processes. You'll independently lead projects from discovery through launch, set your own priorities within the team's roadmap, and serve as a trusted advisor to Recruiting leaders on systems and automation.

About the Team

You'll join the People Technology team within People Operations, Services & Technology, which builds and runs the systems and automation behind Gusto's People programs. The team works horizontally across People functions, partnering with Recruiting, HR operations, and Engineering to turn process improvements into tools Gusties and hiring teams use every day.

Here's what you'll do day-to-day:

Own the administration, configuration, and roadmap for recruiting tools and Sana, including integrations, access, and change management

Lead requirements gathering with Recruiting and write clear specs, user stories, and acceptance criteria

Partner with engineers to design, build, test, and launch AI agents and automations that streamline recruiting processes, and help decide when to configure, build, or buy

Map current-state workflows, identify friction, and drive improvements end to end, measuring their impact

Manage multiple projects at once, communicate status and trade-offs to senior stakeholders, and keep documentation and training current

Share best practices and support less experienced teammates as the team's recruiting systems and automation work grows

Here's what we're looking for:

4–6 years in HRIS, recruiting systems, business systems analysis, or a related role

Hands-on experience owning and configuring an ATS or HR system (Greenhouse, Workday, or similar), including integrations

Track record of leading projects from requirements through launch with measurable results

Strong requirements gathering, process mapping, and documentation skills

Experience partnering with engineers on design, testing, and launch, and comfort with light scripting or automation tools

Experience with, or strong interest in, building AI tools and agents to improve a process

Clear communication, including presenting to senior stakeholders, and the ability to prioritize competing requests

Our cash compensation range for this role is $107,000/yr to $130,000/yr in Denver, and $130,000/yr to $160,000/yr in San Francisco, New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.