People Systems & Onboarding Specialist
What you’ll do
Systems
Oversight of HR/People Systems, including UKG Ready, and troubleshoot/problem solve system issues
Work closely with the People/HR team to pinpoint and implement system improvements, such as data updates, workflow creation, and other enhancements
Act as the first point of contact for People Ops tickets and escalate requests as necessary
Work to automate manual tasks, build new processes (both in systems and creating SOPs)
When necessary, the role will participate in evaluating and implementing people platforms and provide training
Onboarding
Own the transition from candidate to new hire and ensure a successful onboarding
Run all of the onboarding experience for new hires, as well as Pre-start communication
Handle routine processes, including new hire additions, system permissions, user access, personalization, data auditing, and backend configurations.
Set up onboarding in UKG, send out new hire documents, Schedule Onboarding Sessions, process I-9’s and Employee Agreements
Work with IT on account & laptop creation
Compliance
Manage day-to-day People Ops inquiries, system administration, and stakeholder support
Ensure all employee records are complete, compliant, and secure (paper and electronic), validate required documentation and retention, confirm proper segregation of sensitive records, and establish a filing standard, retention schedule, and SOPs for ongoing compliance and operational consistency.
Refine employee data practices and processes
Monitor, track, and report key HR metrics
Support people compliance initiatives and audits
Research and monitor compliance requirement changes
Partner with People Ops on processes/projects
Maintain People Ops trackers
Quarterly on-site maintenance of sensitive files
Who you are
You are the dichotomy of two people — equally energized by connecting with employees and new hires as you are by streamlining processes and perfecting the details.
Detail-obsessed.
You are self-sufficient, intrinsically motivated, and drive results with a strong track record of success.
You see challenges as opportunities to build better systems and stronger practices.
You’re adaptable and resilient in the face of change, and you maintain an optimistic, solutions-oriented outlook.
You’re resourceful, eager to uncover innovative ways to improve, and committed to continuous learning.
You take accountability, follow through on commitments, and always deliver with excellence.
Your skill-set
You’re fluent in HR systems (experience with UKG Ready is a plus) and enjoy optimizing workflows and automations to drive efficiency and accuracy
You’re curious about leveraging automation and AI tools to simplify processes, enhance data integrity, and improve the employee experience
You have exceptional attention to detail, strong organizational skills, and a continuous improvement mindset
You’re comfortable presenting and facilitating training sessions for employees or managers
You have experience with HR compliance, policy, and reporting
You communicate effectively across teams and build trust with employees at every level
You can work cross-functionally and thrive in a collaborative, close-knit team
You bring experience from a high-growth or startup environment and are comfortable navigating change
You have 3+ years of experience in HR or People Operations
REQUIRED: 1 day a week in the Atlanta HQ office - local candidates only please.
This position will be posted for 30 days from August 13, 2026
Please note that the base pay range is a general guideline only. Pindrop considers factors such as (but not limited to) scope and responsibilities of the position, a candidate's work experience, education/training, and key skills, as well as market and business considerations, when extending an offer.
US Base Pay Range
$75,000—$95,000 USD