People Operations | Global Mobility, Immigration, and Scale

ABOUT THE ROLE

People Operations at Ramp is about creating the environment where people can do the best work of their careers. As we grow and expand globally, we're growing our People Operations Team to keep pace with the scale and complexity of our global expansion.

In this role, you'll own Ramp's immigration and global mobility function — managing the full lifecycle of visa cases, supporting employee relocations, and building the infrastructure we need employ in new countries. You’ll work with Legal, Finance, People Business Partners, Recruiters, Leaders, and more team — to navigate an evolving regulatory landscape while keeping the experience human and clear for the people going through it.

This is a hands-on role where you'll balance operational rigor with good judgment — knowing when to add structure and when to stay flexible. Above all, you'll bring genuine care for the people you support and take full ownership of the work.

WHAT YOU'LL DO

Immigration

- Own and shape the strategy behind our immigration program — benchmarking against market practice, defining our policies and approach, and selecting and managing the vendors and counsel we rely on

- Manage U.S., UK, and Canadian visa cases across the full lifecycle — from offer stage through renewals and permanent residency, in partnership with external counsel/vendors

- Serve as Ramp's internal immigration expert

- Advise recruiters on visa eligibility and sponsorship options as part of the hiring process

- Expand immigration support to new countries as we grow

Global Mobility & Relocation

- Design and manage a relocation process that feels seamless and well-supported for employees and their families

- Manage end-to-end international relocation cases

- Advise People Partners, recruiters, and business leaders on mobility-related questions with clear, practical guidance

- Make complex immigration and mobility requirements accessible for employees navigating high-stakes processes

- Expand this relocation process to new countries as we grow

Global Infrastructure & Compliance

- Serve as Ramp's internal connector across Legal, Finance, Payroll, HRBPs, the business, and immigration counsel — bringing these threads together to help us stand up employment each time we enter a new country

- Own compliance for all countries in which Ramp operates, including cross-border remote work, business travel, and international employment classification

- Build the playbook so we're ready to go — payroll, employment law, immigration, and cultural considerations — every time we scale into a new market

- Establish and adapt international business travel guidelines so employees can travel across borders for Ramp business as needed, without running into visa issues

WHAT YOU NEED

- 5-7+ years of experience across a sub-set of People Operations, global mobility, immigration, and compliance in a global context

- Strong vendor management skills — you know how to get the most out of immigration counsel and relocation partners

- Experience building processes from scratch at a scaling company

- Autonomy and ownership: you take full accountability, follow through on commitments, and don't let things fall through the cracks

- Genuine kindness and compassion: you care deeply about the people you support, especially when they're navigating high-stakes, high-stress situations

- Exceptional attention to detail: you catch them before they happen

- Outstanding communication skills: you can translate complex situations into plain language for employees, leaders, and their families

- Highly organized with the ability to manage multiple tasks, comfort with ambiguity, and a bias toward action balanced with sound judgment on compliance risk

NICE-TO-HAVES

- Experience standing up immigration/mobility functions in additional countries beyond the US/UK/Canada (e.g., APAC, EU, LatAm)

- Prior experience at a high-growth startup navigating rapid global expansion