People Operations Generalist

WHAT IS BOX?

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

WHY BOX NEEDS YOU

We are looking for an experienced People Operation Generalist to join our People Operations team. This is an individual contributor role with autonomous decision-making capabilities, responsible for managing key HR processes across the EMEA region.

WHAT YOU'LL DO

Program & Process Ownership: Own and manage key People Operations processes, including the end-to-end onboarding and offboarding experiences for the EMEA region. Proactively identify and implement process improvements to enhance efficiency and the employee experience.

Document Processing: Handle employee documentation, such as employment contracts, letters, and other people-related paperwork. Ensure the confidentiality and security of sensitive employee information.

Leave & Attendance: Administer attendance and leave processes, assisting employees with time-off requests, tracking, and related inquiries.

Stakeholder Collaboration: Act as a trusted partner and primary liaison for key stakeholders, including Payroll, People Partners, Benefits, and Recruiting. Ensure seamless execution of cross-functional processes and consistent communication across teams.

Project Leadership: Contribute to regional and global People Operations projects by owning specific workstreams from planning and execution to reporting on outcomes.

Complex Employee Support: Serve as a point of contact for employee inquiries and escalations via the ticketing system. Provide t guidance on People-related matters, ensuring timely and effective resolution.

Data Integrity & Systems Management: Ensure the highest level of data accuracy in our HRIS (Workday) by managing employee lifecycle changes (e.g., internal mobility, contract generation) and conducting regular, thorough data audits.

Compliance & Immigration: Own the administrative support for the EMEA immigration program, partnering with the program leader and external counsel. Proactively monitor local employment requirements to ensure compliance and support audit preparations.

Data Reporting: Generate basic people HR reports and assist in data analysis as required.

WHO YOU ARE

We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.

Minimum 3 years of experience in HR administration or personnel management/Shared Services Center (SSC) experience

Full employee lifecycle management experience

Immigration and work permit administration experience

Solid knowledge of UK labor law and termination procedures

Proficiency in HRIS systems (Workday preferred)

Advanced Excel skills

Strong critical thinking and process improvement orientation

Strong attention to details

Proactive attitude with autonomous decision-making capabilities

Preferred Skills

Knowledge from other EMEA markets; FR, NL, DE or PL

Experience implementing process improvements or system setups

Background in building HR processes from the ground up

Interest in AI, emerging technologies, or automation

Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week. Your Recruiter will share more about how we work and company culture during the hiring process.

At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!

BENEFITS

Box Benefits package includes pension, medical and dental coverage. We have a robust wellness program including 25 days of vacation (plus your birthday off!) and subsidized gym membership. There is such a thing as a free lunch, you can order from a daily menu along with lots of snacks and drinks. EMEA HQ office is located in the impressive White Collar Factory on Old Street; www.whitecollarfactory.com and other European offices in Paris, Munich, Amsterdam, and Warsaw.

EQUAL OPPORTUNITY

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation.

For details on how we protect your information when you apply, please see our Personnel Privacy Notice.

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