People Operations Associate

How you'll help us achieve it

Wave is now the largest financial institution in Senegal, with over 7 million users. And, we’re still in the early days of our product roadmap and potential impact on people’s everyday lives.

You will be the go-to person in keeping our Conakry and upcountry offices humming - managing people operations, events, administration and everything in between. We are looking for someone who is fast paced, data driven, energized by building systems and making things happen.

In this role, you'll;

People Operations

Implement and maintain HR policies, procedures, and administrative systems across Wave Guinea.

Onboard new staff and integrate them into Wave's culture.

Manage employee records including compensation, benefits, insurance, promotions, transfers, performance reviews, and terminations.

Process work permits for employees as needed.

Serve as the primary contact and Business Partner for all people-related matters.

Office Management  &  Administration

Oversee day-to-day office operations, ensuring quality working conditions and health and safety compliance.

Create trackers and operational-level reports on a monthly basis.

Manage the office front desk, utilities, security, supplies, equipment, and inventory levels

Maintain a clean, tidy and well-organized work environment and manage cleaners

Manage our security staff.

Follow up on bill payment for  facility utilities, including but not limited to office (electricity, water, canteen).

Support in various tasks to ameliorate the working environment of Wave

Logistics

Arrange domestic and international travel (visas, flights, hotels, car rentals).

Fleet,  fuel and driver  management.

Manage office budgets and procurements.

Monitor and manage the canteen and other vendors.

Plan corporate events including happy hours, retreats, and conferences.

Key Details

Location: You'll work from our office in Conakry, Guinea and travel to upcountry field locations from time to time.

Work authorization in Guinea is required.

This is a permanent position.

Our salaries are competitive and calculated using a transparent formula.

We offer generous health insurance for yourself and your dependents.

We support working parents - we offer 26 weeks of  parental leave for mothers and 4 weeks for fathers, in addition to subsidized child care when they return to work.

Airtime reimbursement.

Free food and a beautiful office space.

Requirements

Bachelor's degree or professional training in business administration, HR, or any other related field.

At least 4 years experience in a similar role, ideally at a fast paced international company.

Experience using Google Suite (Doc, Sheets) or Microsoft Office.

Strong organizational and prioritisation skills.

Fluency in both English and French.

You might be a good fit if you

Demonstrate tenacity and a willingness to go the distance to get things done.

Have great crisis and stress management skills.

Are thoughtful about how physical spaces and environments support team culture.

Can function autonomously with minimal guidance.

Possess strong collaboration, communication, negotiation, and interpersonal skills.

Display strong work ethics and respect internal policies.

Are comfortable defaulting to over-communication and overreaching when it comes to coordination.

Adjust quickly to changing priorities and conditions and cope effectively with complexity and change.

Are analytical in your approach to problems.

Have developed processes with minimal guidance and have implemented them.

Are solution-driven and detail-oriented with strong task follow-through.

Can understand and follow established priorities.

Are flexible to work irregular hours.