Partner Solutions Engineer - LATAM
Role Overview
The Partner Solutions Engineer (PSE) at DevRev is a customer-obsessed technical professional who plays a key role in driving partner-led growth and adoption. You will serve as the technical bridge between DevRev and our ecosystem of resellers, OEMs, system integrators, and strategic alliances.
In this role, you will lead pre-sales discovery, design custom solutions, enable technical teams at partner organizations, and act as a trusted advisor across the full partner lifecycle. You’ll collaborate closely with DevRev’s Sales, Product, and GTM teams, empowering partners to independently position, implement, and scale DevRev solutions.
Key Responsibilities
Partner Enablement & Technical Leadership
Articulate the features, benefits, and business value of the DevRev platform.
Translate partner business models and objectives into DevRev-aligned solutions.
Support partner solution discovery, architecture, and proposal creation during the sales cycle.
Deliver technical enablement programs including:
Tailored product and solution updates
Hands-on bootcamps, SE shadowing, and technical workshops
Joint solution and service co-creation
Enable partners to deliver independent pre-sales motions and contribute to regional revenue growth.
Sales & Evaluation Support
Support demos, technical presentations, and PoCs for partner-led sales cycles.
Guide and manage technical evaluations and proof-of-value engagements.
Collaborate with DevRev support and product teams to resolve technical roadblocks.
Capture and relay product feedback, partner insights, and customer pain points.
Technical Enablement Planning
Co-create enablement plans with partner sales leaders, including:
Certification pathways and role-based training modules
Joint technical goals and milestone tracking
Lead certification bootcamps and instructor-led enablement tracks.
Host Expert Sessions to update partner SEs on product releases and best practices.
Optimize reach and impact by scaling enablement across partner organizations.
Partner Relationship & Technical Account Management
Develop strategic relationships with partner architects and C-level leaders.
Conduct roadmap alignment sessions and technical QBRs.
Build and maintain partner org charts and communication matrices.
Champion DevRev inside partner orgs to drive mindshare and product positioning.
Identify, qualify, and support partner-driven upsell and cross-sell motions.
Collaborate with DevRev Field SEs and Solution Architects for co-selling and support.
Community Engagement & Thought Leadership
Build and foster a technical partner community:
Organize roundtables, regional events, and community forums.
Mentor technical champions within partner orgs and elevate them through enablement tracks.
Maintain active visibility via LinkedIn, blog posts, forums, and content contributions.
Support media and co-marketing efforts, including reference case development and campaign support.
Qualifications & Experience
An ideal candidate for this role would bring the following background:
Bachelor’s or Master’s degree in Computer Science, Engineering, Information Technology, or a related field.
A minimum of 10 years of experience at B2B SaaS or platform vendor(s) in technical pre-sales or solutions engineering roles, of which a minimum of 5 years of experience in a partner focused role.
Proven track record delivering technical demos, workshops, and tailored solution proposals.
Strong technical acumen with the ability to explain complex concepts to both technical and business audiences.
Excellent communication, storytelling, and interpersonal skills.
Experience conducting competitive analysis, identifying partner white-space, and influencing roadmap direction.
Willingness to travel up to 75% depending on business and partner needs, including out of country or overseas travel.
Skills & Proficiency Requirements
To thrive in this role, a DevRev Partner Solutions Engineer should have the following capabilities:
Soft Skills & Consultative Capabilities
Consultative mindset; skilled at mapping business problems to technical solutions.
Clear communicator with confidence presenting to technical and executive stakeholders.
Strong partner enablement and mentoring capabilities.
Cross-functional collaborator; works well with GTM, Product, and Customer Engineering.
Relationship builder across C-level, solution architect, and SE personas.
Ecosystem & Platform Experience
Familiarity with:
DevOps & Agile: Jira, GitHub, GitLab, Jenkins
CRM & CX: Salesforce, Zendesk, Intercom, ServiceNow, HubSpot
Incident Management: Datadog, PagerDuty, Sentry
Collaboration Tools: Slack, Notion, Confluence
Technical Hands-On Proficiency
Proficient in: Python, JavaScript/TypeScript, Bash
Experienced in using: REST APIs, webhooks, OpenAPI/Swagger
Skilled with CLI tools, Git, JSON/YAML, log parsing, and basic SQL.
Tools: Postman, Beeceptor, Docker, VS Code, GitHub.
Exposure to low-code platforms and workflow builders.
Frontend familiarity (React, Tailwind, Flask, HTML/CSS).
Modern Script Development & AI Tooling
Able to rapidly prototype using:
Cursor, Claude Code, MCP
Comfortable with prompt design and LLM-based workflows.
Experience with GenAI use cases like:
Conversational AI
Ticket deflection & triage
AI assistants & agents
Cloud, Infrastructure & DevOps Familiarity
Working knowledge of:
Cloud platforms: AWS, GCP, Azure
App architecture: middleware, APIs, frontend/backend layers
Containerization: Docker, Kubernetes
CI/CD: GitHub Actions, CircleCI, GitLab
Networking basics: HTTP, DNS, auth, proxies
Application & Solution Development
Experience modeling AI-driven workflows and SaaS use cases.
Able to design solutions around:
Incident resolution loops
Product feedback cycles
End-to-end service operations
Co-creates embedded offerings with partners leveraging DevRev’s building blocks.