Order to Cash Finance Deductions Analyst (contract)
The Trade Deductions Analyst contractor is responsible for analyzing, validating, and resolving customer deductions related primarily to trade promotions, marketing programs, compliance claims, and other trade‑related activities. This role ensures accuracy within accounts receivable by reviewing customer documentation, confirming deduction validity against approved promotional agreements, and disputing invalid deductions through customer portals or formal correspondence.
The analyst collaborates closely with Sales to interpret promotional contracts, reconcile customer accounts, and support recovery of unauthorized or non‑compliant deductions. This position plays a key role in the Order-to-Cash (O2C) process by maintaining clean deduction aging, identifying trends that drive deductions, and contributing to continuous improvement initiatives to reduce future deduction volume.
Essential Functions and Duties:
Deduction Review & Validation
Review customer trade‑related deductions for accuracy and proper authorization.
Validate deductions against promotional agreements, trade spend accruals, marketing contracts, and internal approvals.
Confirm that deduction documentation aligns with company policies and program terms.
Documentation Analysis & Research
Gather and analyze backup documentation from customer portals, debit memos, promotional agreements, and internal records.
Identify discrepancies, missing information, or invalid claims requiring dispute.
Deduction Resolution & Disputes
Prepare and submit disputes for unauthorized or unsubstantiated deductions.
Upload supporting evidence and dispute summaries to customer portals or communicate through formal correspondence.
Track dispute statuses to ensure timely resolution and recovery.
Cross-Functional Collaboration
Partner with Sales to clarify promotion details, approvals, or customer‑specific requirements.
Provide visibility to internal teams regarding recurring issues or high‑risk deduction trends.
Account Reconciliation & AR Support
Maintain clean and organized deduction aging within the ERP and deduction management system.
Data Management & System Maintenance
Update and maintain deduction statuses within deduction tracking system.
Document actions taken, notes, and supporting evidence in the appropriate systems.
Reporting & Trend Analysis
Generate and analyze deduction reports to identify trends, root causes, and opportunities for prevention.
Provide periodic updates on deduction activity, outstanding disputes, and financial exposure.
Continuous Improvement & Process Support
Recommend process improvements to reduce future deductions and strengthen internal controls.
Support audits, compliance checks, and policy updates related to trade spend and deduction management.
Qualifications:
Bachelor’s degree in Finance, Business, or related field (preferred but not always required).
2–4 years of experience in accounts receivable/ deduction management
Strong analytical skills with the ability to interpret financial and operational data.
Proficiency in ERP systems (preferably D365) and customer portals.
Advanced Excel skills (VLOOKUP/XLOOKUP, pivot tables, formulas).
Excellent communication and documentation skills.
Ability to work cross-functionally and manage multiple priorities.
Strong attention to detail and problem-solving mindset.
Work Environment:
This role is HYBRID office environment (El Segundo) with flexibility for industry events. Candidates must be authorized to work in the United States without sponsorship.
The compensation band for this position is $37/hr - $46.50/hr. The exact salary is determined by various factors including experience, skills, education, geographic location, internal company equity, and budget. The listed range is applicable only to the annual base salary and does not include additional perks, benefits, or applicable bonus eligibility comprising the total compensation package.