Operations Manager

Join one of Canada’s fastest-growing universities as our Operations Manager at the Ottawa campus, where you will play a key leadership role in ensuring the efficient operation of campus facilities, services, and administrative functions while supporting an exceptional student and employee experience.

About the Role

The Operations Manager serves as the operational lead for the Ottawa campus, overseeing facilities, student services, campus administration, health and safety, and coordination with Toronto-based teams.

Title: Operations Manager

Type: Full-Time, Indefinite

Department: Operations

Location: Ottawa, Ontario (On-site)

Existing Vacancy: Yes

Compensation Range: $80,000-$100,000 annually

Why Join IBU

IBU is one of Canada's fastest-growing universities, offering a dynamic academic and professional environment driven by innovation, research, and academic excellence. By joining IBU, you will have the opportunity to play a vital role in supporting campus operations, enhancing the student and employee experience, and contributing to the university's continued growth and success.

What You'll Do

Oversee the day-to-day operations of the Ottawa campus, ensuring the efficient delivery of campus services and administrative functions.

Manage campus facilities, vendors, and service contracts, including maintenance, security, custodial services, and equipment management.

Lead health and safety programs, emergency preparedness initiatives, and compliance with applicable legislation, policies, and accessibility standards.

Coordinate front-line campus services, including student and visitor support, classroom readiness, room scheduling, and exam administration.

Supervise campus administrative and service staff, providing leadership, training, and performance management support.

Manage operational budgets, procurement activities, and campus resources while serving as the primary liaison between the Ottawa campus and central university departments..

This role is based in Ottawa and requires regular on-site attendance to support campus operations.

What You Bring/Who You Are

Bachelor's degree in a related field.

5+ years of operations, facilities, or administrative management experience.

Knowledge of Ontario health and safety requirements and AODA.

Experience managing budgets, vendors, and contracts.

Strong communication and customer service skills.