Operations Manager
The Role
As an Operations Manager you'll be responsible for providing a best-in-class experience to our eaters and our chefs. Your time will be spent running the daily operations of the entire Los Angeles market, as well as driving improvement measures, and operational strategy. You will help to elevate the standard, streamline processes, and provide efficient guidelines to the Kitchen, Warehouse, Food Safety, Fulfillment and Logistics departments, ensuring they are all set for success. All this with a long-term mindset nurturing positive daily habits with special care on scalability and cost-efficiency. Success for this role will be measured by customer satisfaction and profitability of operations, constantly identifying key opportunities and spearheading projects focused on effectively scaling our business for growth.
You Are
A hands-on operator who thrives in fast-paced, high-volume environments
Comfortable leading cross-functional teams and coordinating across multiple departments
Analytical and data-driven, using KPIs and shift reporting to inform decisions
Calm under pressure and proactive in resolving operational issues in real time
Focused on scalability, continuous improvement, and building strong daily habits within teams
A clear communicator who ensures alignment across shifts and functions
Must Have
Bilingual fluency in English and Spanish
Experience in operations, logistics, cold storage (preferred), or similar production environments
Proven experience managing labor, scheduling, and shift-based teams
Strong analytical and problem-solving skills
Ability to track, interpret, and report on operational KPIs
Experience working in fast-paced environments with multiple priorities
Proficiency with operational dashboards and reporting tools
Nice to Have
Bachelor’s degree in Business Administration, Operations, or a related field
Experience in food production, ready-to-eat, or high-compliance environments
Experience driving process improvement initiatives
Familiarity with scaling operations in growth-stage environments
Benefits
🩺 Health Insurance coverage
🌅 401k Plan
📈 We grow, you grow: Stock Options Plan granted on Day 1
🌟 Eligible for a bi-annual performance bonus
⛱ PTO policy and paid sick days
🗓️ 5- year Sabbatical: After 5 years with CookUnity, you get a 4-week paid sabbatical
🐣 Family leave: 12 weeks fully paid
🕯 Compassionate Leave: 3-5 days each time the need arises
🥘 A generous amount of CookUnity credits to enjoy our amazing meals, added to your account, monthly
🧘🏽♀️ Wellness perks: access to a nutritional coach and fitness subsidies to build a healthy lifestyle
👩🏾🏫 Personalized Spanish coach
🌟 Awesome opportunity to join a company that is looking to change how we eat and how chefs work!
Compensation
All final pay rates will be determined by candidates experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.
Pay Range for this position
$73,000—$80,000 USD