Onsite Operations Specialist - Seoul

About the team:

Having many products and countries, we need to make sure everything runs smoothly. As the Operations team, our goal is to help Fever grow, increasing the efficiency in our ways of working and maintaining a best-in-class experience for all our stakeholders. We love testing, launching and executing new projects, and supervise all Operations related topics, from events execution, user and partner operations to all processes and tools.

We are looking for an  Onsite Operations Specialist who loves to improve efficiency in everything and always finds the way to get things done!

This cross-functional role will allow you to interact with numerous areas of the business, understanding their needs and ways of working and giving you the opportunity to learn about how Fever works!.

About the role:

Participate in different company-wide projects focused on improving a specific area of the business, with a focus on on-site operations for sports and live entertainment events.

Have the opportunity to lead a project with the support of senior members of your team, ensuring it reaches the defined goals, objectives, and timelines.

Lead the necessary analysis for the completion of multiple projects, identifying the best solutions in each scenario taking into account different factors such as client satisfaction, cost control and profitability

Identify areas of improvement and work on the continuous improvement strategy across all areas of the business

Collaborate with key stakeholders and sports project partners to identify project requirements, scope, and deliverables

About you:

You have 2-3 years of relevant experience (e.g., consulting, operations or tech related)

You have a Bachelor’s degree in Engineering, Business Administration, Data Analytics or related fields.

You are fluent in English.

You have experience in Excel/Google Sheets, SQL, and data visualization.

A passion for or experience in sports management, venue operations, or live sports events is a plus.

You embrace change and you create it! We are a fast-growing company and we want you to help us to adapt to these changes.

You have a strong analytical and problem-solving skills, with the ability to make data-driven decisions

You have excellent interpersonal and communication skills.

Benefits & Perks:

Attractive compensation package and the potential to earn a significant bonus for top performance.

Opportunity to have a real impact in a high-growth global category leader

Defined Contribution (DC) retirement plan managed by Korea Investment & Securities

40% discount on all Fever events and experiences

20 working days as holiday

Home office friendly

Responsibility from day one and professional and personal growth

Great work environment with a young, international team of talented people to work with!

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