Office Coordinator - Lincoln Trail

Employment Type: Exempt- position

Reports to: Executive Director & Center Manager

Career TEAM is seeking a professional, organized, and customer-focused Office Coordinator to support daily operations at the Kentucky Career Center in Bardstown, Kentucky. The Office Coordinator serves as a welcoming first point of contact for visitors and callers, helps customers navigate available center resources, and provides front desk, scheduling, and general administrative support to keep the office running smoothly. This role focuses on reception and office coordination and does not include case management, eligibility determinations, or customer enrollment/documentation review.

Duties and Responsibilities:

Welcome walk-in visitors in a friendly and professional manner and coordinate the center’s check-in process.

Answer incoming calls, respond to general inquiries, route calls to the appropriate staff member, and take and promptly distribute accurate messages.

Provide basic information about center services and direct program-specific questions to the appropriate staff member.

Direct visitors to scheduled appointments, classes, meetings, and other center activities.

Schedule meetings and appointments using the center’s scheduling software; coordinate meeting rooms as needed.

Support the resource room by directing customers to available computers and job-search resources and providing basic assistance with computer use when appropriate.

Monitor resource-room activity and promptly notify the supervisor of safety, facility, or other concerns.

Maintain and update public-facing center information platforms, such as the KCC Corner, as assigned.

Assist with posting job openings and maintaining current employment information in the lobby or designated public areas.

Monitor supplies of flyers and other public information materials, make copies of existing materials, and replenish displays as needed.

Prepare conference or training rooms for meetings, classes, and events, including arranging materials and ensuring the space is ready for use.

Operate common office equipment, including computers, printers, copiers, and fax machines, and report equipment issues.

Maintain an orderly, welcoming reception area and help keep shared office spaces, the resource room, and training-room computer areas clean and organized.

Perform routine light cleaning and sanitizing of workstations and shared-use computers in accordance with center procedures; check and tidy public restrooms as assigned.

Provide general administrative support, including routine data entry that is not related to eligibility determinations, enrollment decisions, case management, or review of customer program documentation.

Communicate professionally and respectfully with customers, coworkers, employers, and community partners from diverse backgrounds.

Protect confidential information encountered in the course of work and follow applicable workplace procedures.

Complete other related administrative and office-support duties as assigned.

Minimum Qualifications

High school diploma or GED.

Strong customer service, verbal communication, and written communication skills.

Basic computer proficiency, including email, internet use, and common office applications.

Office Coordinator | Bardstown, KY

Ability to operate or learn to operate standard office equipment such as printers and copiers.

Strong organizational skills, attention to detail, and the ability to manage multiple tasks in a busy office setting.

Ability to work professionally with a culturally diverse customer base and maintain a welcoming, respectful environment.

Dependability, sound judgment, and the ability to follow instructions and established office procedures.

Preferred Qualifications

Previous front desk, reception, office administration, or customer service experience.

Experience with appointment scheduling, maintaining public information displays, or supporting meetings and events.

Familiarity with workforce development services or a career center environment.

Experience using Microsoft Word, Excel, and Outlook.

Salary: $16/ hour

Work Environment

This position is based onsite at the Kentucky Career Center in Bardstown, Kentucky. The role involves regular interaction with the public and may require moving office supplies, preparing meeting spaces, and maintaining shared areas. This position may often require sitting for long periods at the desk.

Equal Opportunity Employer

Career TEAM is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or other status protected by applicable law.

This job description is intended to describe the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications.

About Career Team: