Multi-Site Service Manager (Stone Gate/Village on the Lake)

At Van Metre, we believe that each employee contributes directly to our growth, success and culture, and are seeking a candidate who loves to challenge themselves and work with others to fulfill this role. Van Metre has a Multi-Site Service Manager position available to oversee service at two of our properties in Spring Lake, NC: Village on the Lake and Stone Gate Apartments!

As Service Manager, you will be responsible for the overall management of the apartment complex and all areas related to the day‐to‐day maintenance operations of the residential community under the direction of the Property Manager and Director of Facilities

Essential duties include but are not limited to:

Manage maintenance team members

Oversee electrical, plumbing, carpentry work, appliance repair and painting

Organize and manage the different programs required by State and Federal Jurisdictions

Meet with and direct contractors as needed

Work closely with the Property Manager to ensure all areas of the property are maintained to the Van Metre standards.

Manage the facility side of the budget

Repair and treat structures such as showers, sinks, appliances, doors/cabinets, walls and building exteriors

Keep informed of pending vacant units and schedule all the vendors for the make ready process

Manage the daily flow of service requests

Submit the required weekly reports to the corporate office

Have a working knowledge of HVAC systems and be able to maintain, repair and replace HVAC systems

Responsible for managing and carrying out 24 hour emergency maintenance schedule

Schedule and complete preventative maintenance program

Coordinate special projects as directed

Requirements:

Service Manager must maintain a professional and courteous manner with residents, visitors, contractors and fellow employees. Service Manager must have the necessary skills to effectively complete tasks outlined above. One must have the ability to follow oral and written instructions and be able to maintain effective and cooperative working relationships.

Education/Qualifications:

3+ years' of maintenance supervisor experience

3+ years of prior supervisory experience

EPA Universal/CFC certification required

CPO required

Strong understanding of appliance, electrical and plumbing repair

Basic knowledge of HVAC and electrical circuitry

Current on OSHA, building and safety standards

Provide own basic tools and be knowledgeable and skilled in the safe use and maintenance of tools

Valid drivers’ license

Weekend work is required.

Benefits information: Van Metre offers excellent benefits, and a work environment that fosters and rewards excellence. We also promote work/life balance, including a robust Employee Wellness Program.  We encourage employees to make full use of vacation and other company-paid leave to refresh their bodies and minds.

Salary: $78,000-$79,040 per year (Pay is commensurate with experience, education, training, and skills)

Annual Bonus Potential: $5,000 annually, paid quarterly

Renewal Commissions and Bonuses

Paid Time Off: 11 paid holidays; 10 vacation days, 10 sick days, Two Volunteer Days off, Two Personal Days, Winter Break, Day off for Annual Physical, Day off for your Birthday; comprehensive parental and bonding leave