Mortgage Loan Assistant III

Up to twelve weeks of fully paid parental leave

An extensive Employee Assistance Program that provides personalized care options for your whole household

Ample opportunity to learn, develop and grow with access to LinkedIn Learning, career and leadership development programs, job shadowing, a mentor program, and tuition reimbursement up to $5,250/year

Summary/Objective

Consistently contributes to the success of the Mortgage Loan Officer and their team by meeting standards of excellence in project management, marketing, analytical and administrative support. Additionally, a Mortgage Loan Assistant III supports the loan officer by taking application information and providing phone/email coverage when the LO is away from the office with supervision by LOA Supervisor and/or another loan officer.

Essential Functions.

Take ownership of the mortgage loan process from application to funding, acting as project manager with minimal supervision

Interact with members, loan officers, fellow LOA’s, processors, underwriters, closers, title agents and real estate professionals in a collaborative and professional manner

Schedule and attend pipeline meetings for loans in process

Communicate loan progress to borrower and real estate agents

Effectively manage purchase contract and lock expiration dates, anticipating areas of concern and bringing them to the attention of the loan officer and processor, assist as needed to meet those deadlines

Prepare and submit appraisal reconsiderations, rapid rescore requests and loan committee reviews with guidance from loan officer, or LOA Supervisor

Responsible for maintaining TRID compliance in providing mortgage disclosures throughout the process

Continued knowledge development of loan origination software, compliance requirements, ECU systems and procedures, loan structure/pricing and underwrite guidelines

Develop and create best practices for SOPs, workflows and loan origination software

Prepare and implement marketing ideas and support to expand loan officer referral partners and book of business

Assist mortgage operations staff, as needed

Maintain a professional work environment and business-like appearance

Exemplify the Elevations Credit Union culture and core values in all workplace interactions and settings

Adhere to all Federal/State laws and governing regulations applicable to mortgages and the credit union

Adheres to all applicable Federal and State laws and regulations governing the Credit Union, including the Bank Secrecy Act (BSA).

Reports To

Mortgage LOA Manager

Manages:

This role does not have supervisory responsibility.

Required Skills, Education and Experience

Minimum two years mortgage experience

Knowledge of Fannie Mae & Freddie Mac guidelines, mortgage regulations and TRID compliance

Familiarity with mortgage loan programs, structure, options and pricing

Interpersonal Skills: Courtesy, tact, discretion and diplomacy are essential elements of the job. Candidate must have an ability to foster positive work relationships with people both inside and outside the organization.

Preferred Skills, Education and Experience

Mortgage sales experience preferred

Work Environment

Elevations uses multi-factor authentication to keep our data safe. As such, a personal smartphone is a requirement for employment with us. This job operates in an office setting and routinely uses standard office equipment.

Physical Requirements

All other positions: Sitting frequently, walking occasionally, use of hands frequently, hearing constantly, talking frequently, exerting up to 10 lbs of force occasionally to lift, carry, push, pull, or move objects

Position Type/Expected Hours of Work

Full time / 40 hours per week

Compensation Information

The person hired into this position will likely earn between $22.51 and $28.14 plus monthly incentive.

Actual compensation offered may vary from the posted hiring range based on factors such as relevant experience, time in role, base salary of internal peers, prior performance, business sector, licensure requirements and/or skill level, and will be finalized at the time of offer.

Anticipated Application Window:

This role is anticipated to close within 25 days from the date of posting. However, if the position has not been filled, Elevations may keep the application period open longer.

Other Duties