Medical Assistant - Research Assistant

📍 Scottsdale, AZ

🏥 Headlands Research - Scottsdale

🕒 Full-Time | Monday through Friday | 8:00am - 4:30pm

Launch Your Career in Healthcare & Research

Are you a recent graduate looking to gain hands-on experience? Are you an experienced MA looking to grow your skills in an exciting area of medicine? This is an exciting opportunity to work directly with patients, support clinical trials, and build real-world skills alongside experienced research professionals.

As a Clinical Research Assistant/MA, you’ll play a key role in supporting study visits, interacting with patients, and ensuring research is conducted safely and accurately. Whether you're planning a future as a Clinical Research Coordinator, healthcare provider, or pursuing advanced education, this role provides a strong foundation and meaningful exposure to a fast-paced, patient-centered environment.

Responsibilities:

Participant Care and Interaction

Provide subject care, including explaining study procedures, answering questions, and monitoring diary compliance.

Conduct study procedures, such as collecting vital signs, performing ECGs, and completing study questionnaires.

Perform follow-up and reminder calls to ensure subject adherence to visits and study protocols.

Assist with participant stipend tracking and processing.

Laboratory and Specimen Handling

Perform blood draws (phlebotomy) and process biological samples, including shipping per study requirements.

Maintain laboratory equipment, supplies, and temperature control systems, ensuring compliance with study protocols.

Generate and file weekly temperature reports for laboratory systems.

Study Preparation

Prepare and maintain study documents, including source charts, study binders, regulatory binders, and laboratory kits.

Schedule and confirm subject appointments, including ancillary visits such as diagnostic imaging and vendor-related services.

Understand study protocols, inclusion/exclusion criteria, and regulatory requirements, ensuring compliance with FDA, Sponsor, and Good Clinical Practice (GCP) guidelines.

Assist in participant recruitment by prescreening electronic medical records, following up on referrals, and coordinating outreach efforts.

Data Entry and Management

Enter and verify study data in Electronic Data Capture (EDC), Clinical Trial Management System (CTMS), and other databases.

Address system-generated queries and perform quality control checks to ensure data accuracy and completeness.

Assist with case report forms (CRFs) and source document completion, including query resolution under study coordinator guidance.

Administrative and General Support

Maintain and organize participant charts, Investigator Site Files, and other regulatory documents.

Support clinical research coordinators (CRCs) by filing, scanning, and faxing required documents.

Clean, stock, and maintain exam rooms and department supplies to ensure readiness for participant visits.

Participate in investigator meetings, study teleconferences, and trainings.

Assist with onsite or remote clinical research monitor visits.

What Makes You a Great Fit

Strong attention to detail and ability to follow step-by-step procedures

Ability to work efficiently in a fast-paced environment with changing priorities

Strong communication skills and a professional, patient-focused demeanor

Comfortable interacting with a diverse patient population

Proactive, dependable, and eager to learn new skills

Ability to balance multiple tasks and priorities throughout the day

Professional, reliable, and eager to learn

Requirements:

Bachelor's degree OR 2 years of college in a health-related program OR completion of a medical assistant, phlebotomist, or other healthcare-related program OR experience and training in conducting clinical trials with knowledge of ICH GCP required

Experience with medical terminology and laboratory procedures helpful.

Strong attention to detail, with the ability to collect, compile, and analyze patient data accurately.

Excellent interpersonal, communication (verbal and written), and customer service skills.

Easily able to learn new computer or website applications (i.e. Electronic Medical Records, Clinial Trial Management Systems, etc.)

Proven ability to prioritize tasks, meet deadlines, and adapt to a fast-paced work environment.

Problem-solving skills with a proactive and solution-oriented approach.

Strong organizational skills with the proven ability to prioritize tasks and meet strict deadlines

Phlebotomy training and experience heavily preferred; willingness to become fully trained required

Why This Role is a Great First Step

Gain hands-on experience working directly with patients in a clinical setting

Learn the fundamentals of clinical research and how trials are conducted

Build transferable skills for careers in healthcare, research, or biotechnology

Work alongside experienced professionals who provide training and mentorship

Create a strong foundation for advancement into roles like Clinical Research Coordinator or beyond

Make a meaningful impact by helping bring new treatments and therapies to patients

If you're looking to turn your academic experience into a meaningful, patient-focused career, this is a powerful place to start.