Manager, Product Design
Team Overview
We’re a passionate, detail-obsessed team building the next generation of AI-native enterprise software. We turn complex ad-tech into intuitive, conversational experiences. We need a design leader to guide our small team through this transformation.
Job Summary
The Manager, Product Design leads a team of designers while staying hands-on. You will steer our design direction as we evolve from form-driven interfaces to conversational, AI-powered experiences. This role blends people management—mentoring, coaching, and balancing workloads—with high-impact individual contribution. You will partner with product and engineering to simplify enterprise advertising, while fostering a high-trust, growth-oriented team culture.
Your Role
Leadership & Management
Mentor and grow a team of product designers.
Align design priorities with the product roadmap and business objectives.
Run design critiques and maintain a high-quality bar.
Provide team clarity and shield them from noise.
Advocate for design’s impact on product strategy.
Design & Craft
Own end-to-end design for key product surfaces.
Design AI-native patterns: conversational UX, progressive disclosure, and intent-driven workflows.
Define how the platform communicates system intelligence, recommendations, and uncertainty.
Evolve our design system to support current and future product surfaces.
Translate complex ad-tech into accessible, intuitive experiences.
Align design decisions with business goals like retention and competitive growth.
Collaboration & Process
Partner with Product and Engineering to shape product development.
Use data-driven insights and user-centered design to guide decisions.
Clearly present design rationale and trade-offs to leadership.
Collaborate with Sales, Client Success, and Marketing to ensure a cohesive customer journey.
Conduct design reviews and QA to ensure execution matches design intent.
What We Look For
Required Experience
5+ years in product design, with 2+ years managing or leading designers
Enterprise SaaS product design experience
Track record of shipping complex products that users describe as simple
Experience designing for AI-powered, conversational, or agent-driven interfaces
Proficiency in Figma; comfort with prototyping tools and design systems
Self-directed; can identify the highest-leverage design problems and pursue them without waiting for direction
Skills & Mindset
Zooms between strategy and pixel-level craft in the same day.
Thinks in systems — patterns, components, states — not just screens.
Comfortable designing where conventions don't exist yet.
Strong communicator; articulates design decisions to technical and non-technical audiences.
Business-minded; connects design choices to revenue and retention.
Loves feedback, iterates quickly, ships over perfection.
Energized by ambiguity; leads design forward when direction is still forming.
Bonus
Experience in the digital advertising or ad-tech industry
Experience with the transition from traditional UI to AI-first interaction models
Familiarity with LLM capabilities and limitations as they relate to UX
Background in data visualization or complex information architecture
Fluency pays all employees based on U.S. nationwide averages for each role, designed to ensure pay equity. This is a full-time, remote position that requires legal authorization to work in the U.S. Starting pay range is determined by job-related skills, experience, and knowledge. The role is also eligible for a discretionary bonus, equity options, and a comprehensive benefits package including:
• Medical, dental, and vision coverage for employees and their families
• 401(k) plan with company match
• Four weeks of Combined Time Off (CTO), flexible schedule, and twelve holidays
• Maternity and parental leave
• Employee wellness programs and mental health support
• Remote work flexibility and home office stipends
Starting Pay Range
$120,000—$138,000 USD