Manager, Account Executives (MM)

Intercom · London, England · Sales & BD

Posted 2026-11-11

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What's the opportunity?

We are looking for an experienced and ambitious Sales Manager to lead a team of Account Executives focused on acquiring and expanding relationships with mid-market customers. The ideal candidate combines strong commercial leadership with operational excellence, coaching capability, and a passion for building winning sales cultures in fast-paced SaaS environments.

What will I be doing?

Lead, coach, and develop a team of Account Executives

Drive consistent pipeline generation, forecast accuracy, and revenue performance

Support reps through complex commercial negotiations and multi-stakeholder sales cycles

Build a culture of accountability, performance, and continuous improvement

Partner cross-functionally with Marketing, Customer Success, Solutions Engineering, and Partnerships teams

Recruit, onboard, and develop top sales talent

Monitor key sales metrics and identify opportunities to improve execution and conversion rates

Contribute to regional go-to-market planning and execution

Ensure operational discipline across forecasting, CRM hygiene, and sales processes

What skills do I need?

Significant experience leading successful SaaS sales teams

Proven track record of delivering and exceeding revenue targets

Strong people leadership and coaching capabilities

Experience managing complex B2B sales cycles

Strong commercial acumen and forecasting discipline

Ability to operate effectively across multiple European markets and cultures

Excellent communication, stakeholder management, and leadership skills

Experience working in high-growth or scaling technology businesses is preferred

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