Managed Service Support

Smartlyio · Bangalore · Support

Posted 2026-09-01

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As a member of Managed Service Support at Smartly, you’ll be part of our Managed Services team, supporting the delivery of high-quality digital advertising campaigns for some of the world’s leading brands. Working closely with Senior Project Managers, designers, and developers, you’ll play a key role in ensuring creative assets are accurate, on-brand, and ready to launch. This is a hands-on, detail-oriented role focused on coordination, quality assurance, and reliable execution in a fast-paced, global environment.

As a Managed Service Support at Smartly, you will …

Support the Senior Project Manager in the overall delivery of a campaign

Perform asset review and coordinate with developers for a full technical review, ensure all assets are complete and correct and flag any issues that might be encountered

Perform storyboard and mock QA

Ensure all storyboards/mocks submitted to clients are aligned with the brand guidelines

Responsible for the accurate implementation of all revision requests sent by the client

Liaise with the design and development team in the successful production of creatives

Check campaign reports for defaults and flag any issues

We're definitely looking for you, if you ...

Have at least 1 year experience in campaign or project management role preferred

Are knowledgeable of the digital advertising industry landscape

Have flawless written and verbal communication skills

Basic proficiency in Google Sheets for data tracking, updates, and reporting

Are able to negotiate and able to deliver difficult news to clients and all other stakeholders

Have excellent time management and prioritization skills

Are able to manage a team of developers and assign and prioritize tasks well

Have great attention to detail

Are highly organized and a self starter

Can multitask and meet critical deadlines in a fast-paced environment

Are a good team player and must come with a positive working attitude

Are amenable to work on 8:30am to 5:30pm IST and any shift depending on business need

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