Legal Operations Lead
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
We’re looking for a leader to own our legal operations function and continue building it for our next phase of growth. Working with a dedicated automations engineering team, you will own the systems that ensure the Legal Team scales with the company: contract management, vendor relationships (including outside counsel billing and guidelines) and the overall legal tech stack. The goal is simple: help define what a legal organization looks like in the AI native era.
In this role, you will:
- Assist in the design and improvement of the operating model for Legal. Identify work that should be handled by the team and areas where we can continue automating.
- Manage our legal technology stack, including contract lifecycle management (Ironclad), matter management, and creating an e-billing systems
- Manage relationships with outside counsel and legal service providers, including budget and performance tracking
- Work with our automation teams to use Eleven Agents and other tools to change the way work is done across the team
- Define metrics and build dashboards that give us a clear view of the team's priorities, workload and performance
- Partner with Finance, IT, FDE and business teams to keep legal processes aligned with how the company operates
Who you are:
- You are a strategist and an operator. You are incredibly intellectually curious and enjoy breaking down and rebuilding processes
- Highly organized, detail-oriented, and proactive - you’re comfortable juggling multiple priorities while maintaining accuracy
- Genuinely interested in the future of AI and emerging technologies.
- A strong communicator who enjoys collaborating with cross-functional teams
- Comfortable working independently in a distributed, high-trust environment
- You have previous experience at a high-growth technology or AI company
What you bring:
- 7+ years of experience in legal operations with some experience leading the function
- Deep expertise in legal technology, including CLM platforms (Ironclad a major plus), e-billing systems, and matter management tools
- Experience supporting global teams
- Strong analytical skills with experience gathering metrics to storytell and drive key business decisions
- Excellent organizational skills and ability to manage competing deadlines.
Location
This role is remote and can be executed anywhere in the United States.