Legal Document Scanning Operator

Reports To: Client Services Supervisor, Client Services Manager, or equivalent leadership

Typical Work Schedule: Monday–Friday | 9:00AM - 6:00PM

Power the Transition from Paper to Digital

If you enjoy structured work, repetitive tasks, and working behind the scenes to keep operations moving, this role is for you. As a Document Scanning Operator, you’ll support document preparation, scanning, indexing, and records management activities while helping preserve important business records.

This role also serves as a cross-trained team member, providing reception/concierge coverage and light facilities support as operational needs require.

Why This Role Matters

Your work ensures physical records are accurately converted into organized digital files that support business continuity and accessibility.

What You’ll Do

Mail & Document Operations

Receive, sort, and track incoming mail and packages using chain-of-custody systems

Process outgoing mail and shipments

Notify employees of deliveries and respond to mail and package inquiries

Distribute mail, packages, and office materials to company personnel

Business Service Center & Equipment Support

Operate and maintain multifunction devices (MFDs), including replenishing toner and paper

Support copy/print requests and submit service tickets when needed

Maintain an organized and professional Business Service Center

Office & Hospitality Support

Monitor, replenish, and order office supplies

Restock pantry, kitchen, conference, and meeting areas

Assist with meeting room setups and office moves

Perform light maintenance and cleaning duties as needed

Client Service & Cross-Functional Support

Deliver exceptional customer service and build positive relationships with employees and internal teams

Handle sensitive matters with professionalism and discretion

Provide reception or concierge coverage as needed

Cross train backup personnel on procedures and support additional operational needs during downtime

What You Bring

Strong attention to detail and accuracy

Ability to perform repetitive work in a fast-paced environment

Strong organizational and time management skills

Basic computer proficiency, including Microsoft Office

Ability to work independently and adapt to changing priorities

Experience with document imaging, records management, or shipping/receiving is a plus

Qualifications

High School Diploma or equivalent required

1+ years of related experience preferred

Ability to learn document management systems and site procedures

Must follow onsite security policies, including restrictions on phones and imaging devices on active work floors

Physical Requirements

Ability to lift and move boxes/packages up to 40–60 lbs. using appropriate equipment

Ability to stand, walk, bend, kneel, and sit for extended periods

Manual dexterity required for operating scanners and office equipment

Travel: None or Negligible

Other Duties: Responsibilities may change based on operational needs.