Lead QA Engineer, Enterprise Platform
Description
Keeper Security is hiring a Senior Technical Product Manager, Enterprise Platform to own the roadmap and delivery of platform capabilities for enterprise and public sector customers with complex security, compliance and deployment requirements. This is a 100% remote position from select locations, with an opportunity to work a hybrid schedule for candidates based in the Chicago, IL or El Dorado Hills, CA metro areas.
Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally. Keeper is published in 23 languages and sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and help deliver secure, reliable and supportable platform capabilities for some of the world’s most demanding IT environments.
About Keeper
Keeper Security is one of the fastest-growing cybersecurity software companies that protects thousands of organizations and millions of people in over 150 countries. Keeper is a pioneer of zero-knowledge and zero-trust security built for any IT environment. Its core offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects all users, devices and infrastructure from cyber attacks. Recognized for its innovation in the Gartner Magic Quadrant for Privileged Access Management (PAM), Keeper secures passwords and passkeys, infrastructure secrets, remote connections and endpoints with role-based enforcement policies, least privilege and just-in-time access. Learn why Keeper is trusted by leading organizations to defend against modern adversaries at KeeperSecurity.com.
About the Job
As a Senior Technical Product Manager, Enterprise Platform, you will own product scope, priorities and release planning for a strategic platform initiative serving enterprise, public sector and other highly regulated customers.
You will work across Engineering, QA, Product and customer-facing teams to turn customer, field and executive requirements into clear product scope, acceptance criteria and release plans. The initiative spans multiple Keeper product areas and shared services, including backend systems, Vault, Admin Console, privileged access management, secrets management, identity and deployment infrastructure.
This role requires strong technical fluency and experience delivering software into customer-managed, private cloud, on-premises or otherwise highly controlled environments. You should be comfortable discussing containers, CI/CD, Linux, networking, TLS, software packaging, cloud dependencies and deployment architecture well enough to evaluate trade-offs, identify risks and help drive technically complex work to completion.
You will own what is delivered, why it matters, how work is prioritized and when the platform is ready to release, while partnering closely with technical and QA leads on architecture, implementation and validation.
Responsibilities
Own the product roadmap, priorities and release scope for secure customer-managed and restricted deployment environments
Translate customer, field, CTO and business requirements into clear product requirements, feature definitions and measurable acceptance criteria
Drive cross-functional delivery across multiple engineering teams working within shared codebases and platform services
Define release plans, milestones, dependencies and readiness criteria across backend, client, PAM, identity, infrastructure and platform workstreams
Own product requirements for installation, upgrades, versioning, rollback, supportability and lifecycle management
Drive platform workstreams including database upgrades, logging and metrics, licensing, offline operation, customer-controlled encryption keys and deployment reliability
Partner with technical leads to evaluate feasibility, resolve trade-offs and ensure requirements align with platform architecture and engineering standards
Partner with QA to define acceptance criteria, validation requirements and release readiness
Ensure customer-managed deployment requirements are incorporated into shared platform services while avoiding unnecessary product forks
Maintain alignment between customer-managed deployment requirements and Keeper’s broader cloud platform roadmap
Define requirements for containerized delivery across Docker, Kubernetes, Helm and Linux-based environments
Define product requirements for secure software supply chain practices including image signing, SBOMs, release artifacts and auditable build processes
Work with Engineering to identify cloud-specific dependencies and define requirements for customer-managed or disconnected alternatives
Support Sales Engineering and customer-facing teams on technical evaluations, demonstrations, trials and early customer feedback
Define requirements for installation, upgrade, administration and operational documentation
Maintain clear visibility into delivery status, risks, dependencies and decisions for Product and Engineering leadership
Protect product scope and uphold core platform principles including security, maintainability, zero-knowledge architecture and shared-code consistency
Use AI-assisted tools such as Claude, ChatGPT or similar platforms to improve product research, requirements development, technical analysis, documentation and workflow efficiency
Requirements
7+ years of experience in product management, technical product management, platform product management or a related technical product role
Significant experience owning technically complex software products or platform capabilities delivered across multiple engineering teams
Direct experience shipping software that customers operate in their own environments, such as self-hosted, on-premises, appliance, private cloud or disconnected deployments
Strong understanding of software installation, upgrades, versioning, backward compatibility, release planning and support lifecycle requirements
Strong technical understanding of containers and deployment technologies including Docker, Kubernetes and Helm
Familiarity with Linux systems, networking, DNS, TLS and common enterprise infrastructure concepts
Understanding of CI/CD pipelines, build systems, container registries and modern software delivery practices
Familiarity with cloud infrastructure and services, particularly AWS, and the role of services such as object storage, queues, messaging and email within distributed applications
Ability to understand technical architecture documents, evaluate engineering trade-offs and participate effectively in infrastructure and deployment discussions
Proven experience translating complex customer and technical requirements into clear product scope, user stories and acceptance criteria
Experience leading delivery across multiple engineering teams without direct reporting authority
Strong product judgment with the ability to prioritize competing requirements and maintain disciplined scope
Strong written and verbal communication skills with the ability to work effectively with engineers, executives, customers and field teams
Experience managing product risks, dependencies and release readiness across complex initiatives
Ability and willingness to use AI-assisted tools effectively to support product research, technical analysis, documentation and execution
U.S. citizenship required due to the nature of certain Keeper contracts
Preferred Qualifications
Experience delivering software into air-gapped, disconnected or highly restricted environments
Experience supporting government, defense or regulated environments such as DoD IL5, FedRAMP, classified systems or similar deployment models
Active U.S. Government security clearance
Experience with enterprise cybersecurity, privileged access management, secrets management, key management or identity security products
Familiarity with zero-knowledge or end-to-end encrypted architectures
Experience with software supply chain security, SBOMs, artifact signing and reproducible builds
Familiarity with open-source licensing requirements including AGPL or similar licenses
Experience with offline software licensing, entitlement management or license enforcement
Familiarity with customer-managed databases, logging platforms and observability tooling
Experience working closely with platform, infrastructure or DevOps engineering teams
Benefits
Medical, Dental & Vision (inclusive of domestic partnerships)
Employer Paid Life Insurance & Employee/Spouse/Child Supplemental Life
Voluntary Short/Long Term Disability Insurance
401K (Roth/Traditional)
A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc.)
Above-market annual bonuses
Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Classification: Exempt