Lead Data Analyst
Position Summary
The Lead Data Analyst (Network) is at the forefront of data-driven initiatives for the group, acting as a linchpin between raw data and actionable insights. This position dissects complex datasets, identifies patterns, and leverages those insights to drive business growth. Collaborates closely with various internal and external stakeholders, helping them understand the data and how this information can shape future strategies.
Responsibilities:
Advanced Analytics: Develop and deploy advanced analytical models to improve our understanding of Network supply and demand, identify operational inefficiencies, and deliver actionable recommendations to leadership
Performance Monitoring: Implement real-time dashboards and reporting to track and assess Network performance against established metrics
Network Strategy Innovation: Challenge the status quo and be willing to propose and test new strategies for increasing competition and engagement within our service provider network
Stakeholder Feedback Analysis: Analyze feedback, ratings, and reviews from multiple sources and stakeholders to gain insights into service quality, customer satisfaction, and provider satisfaction, identifying actionable insights for improvement
Service Provider Insights: Develop operational and performance data to generate actionable insights and recommendations for 3rd party service providers, enabling them to enhance their service delivery, optimize processes, and align more closely with organizational objectives
Capacity Analysis and Modeling: Analyze the capacity of our Network, identifying gaps, weaknesses, and opportunities to improve operational efficiency and service quality, making recommendations for Network recruiting, retention, and optimization
Testing: Leads test and pilots for process changes as a a result of analysis and communicates the results and recommendations to all areas of management
Subject matter expert: Serves as an internal data analytics expert by ensuring consistency in data analysis methodologies and sharing of best practices
Experience and Skills:
BA/BS Degree or equivalent experience. Degree that emphasizes data analysis and communication (e.g., computer science, social sciences, physical sciences, math, engineering, or statistics) preferred
5+ years of business and data analysis experience
Excellent communication and presentation abilities
Strong problem-solving skills and business acumen
Experience with data management, specifically with validating and auditing data and reports from multiple systems
Demonstrated project and task management capability
Past experience with BI, Google Workspace, and CRM Tools
Proficiency in SQL and working with relational databases is required
An analytical professional with attention to detail and high standard of performance excellence
Hiring In:
United States: Arizona, California, Florida, Georgia, Illinois, Massachusetts, Michigan, New Hampshire, New York State, New Mexico, North Carolina, Tennessee, Virginia
The anticipated closing date to submit applications for this role is September 20th, 2026. Join our Greenhouse Candidate Portal to track your application status and receive instant alerts for future openings.
The base salary range presented represents the anticipated low and high end salary range for new hires in this position. Your final base salary will be determined based on factors such as work location, experience, job related skills, and relevant training and education. The range listed is just one component of the total compensation package provided by Agero to employees.
National Pay Range
$110,000—$135,000 USD
The base salary range presented represents the anticipated low and high end salary range for new hires in this position. Your final base salary will be determined based on factors such as work location, experience, job related skills, and relevant training and education. The range listed is just one component of the total compensation package provided by Agero to employees.
Medford
$110,000—$135,000 USD