Lead Accountant - Order to Cash
Your Opportunity
In this role, you will serve as the operational bridge connecting financial strategy with global execution. Operating as the primary liaison between Revenue/Finance leadership and the Accounts Receivable (AR) Operations team, you will drive month-end close acceleration and establish governance across global workflows and projects. You will coordinate the end-to-end transformation in Order-to-Cash (OTC) by embedding AI automation, predictive risk engines, and standardized operations into our daily financial reporting cadence.
What You'll Do
1. Global Operational Liaison
Project Management: Standardize and accelerate the project timeline, ensuring seamless coordination between cross-functional teams and pushing the projects to closures.
SOP Standardization: Document and maintain formal Standard Operating Procedures (SOPs) for all AR workflows, establishing and designing strict human-in-the-loop validation steps to safeguard financial controls.
2. AI Automation & Process Innovation
E2E AI Transformation: Act as the operational lead for implementing agentic and non-agentic automation.
Predictive AI Risk Models: Partner with technical teams to deploy the Predictive Account Risk Engine, utilizing billing and consumption telemetry to automatically prioritize collections outreach.
Workforce Scaling: Leverage Intelligent Document Processing (IDP) and automated exception-handling tools to streamline repetitive tasks (such as payment auto-matching in HighRadius), allowing the global operations team to scale efficiently.
3. Advanced AR Reporting & Analytics
Executive Visibility: Translate complex AR aging, Collections Efficiency Index (CEI), and Days Sales Outstanding (DSO) metrics into high-level liquidity forecasts and risk assessments for leadership. Act as the primary, real-time liaison between the Revenue/Finance leadership team and the AR Operations team to align on data points.
This Role Requires
Accounting & Systems Experience: 5+ years of progressive OTC/AR/FP&A experience in SaaS or technology sectors, with hands-on proficiency in NetSuite, BillingPlatform, Zuora, and HighRadius.
Global Operations & Data Capabilities: Proven track record of coordinating cross-regional teams, analyzing complex financial data, and building structured variance reports.
Leadership & Compliance: Strong cross-functional collaboration skills across Finance, Sales, and Legal, with experience leading teams through process changes in SOX-compliant environments.
Bonus Points If You Have
Automation Mindset: Experience implementing financial process improvements, such as robotic process automation (RPA), auto-match logic, or OCR/Intelligent Document Processing (IDP).
Responsible AI Governance: Familiarity with corporate compliance guardrails for utilizing Generative AI (e.g., Enterprise Gemini, Claude, etc.) in financial workflows, including data security protocols (PII/MNPI masking).
Please note that visa sponsorship is not available for this position.
#LI-KM1 #LI-remote
The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience.
New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.
Estimated Base Pay Range
$118,000—$147,000 USD