Instructional Systems Designer

Instructional Systems Designer (ISD)

Tria Federal is seeking an experienced Instructional Systems Designer (ISD) to support the Department of Veterans Affairs (VA), Veterans Health Administration (VHA), and its Veteran Community Care Program.

The successful candidate will lead the analysis, design, development, implementation, and evaluation of comprehensive training programs supporting federal healthcare operations, business process improvements, technology modernization, and organizational transformation.

This position requires demonstrated experience working with federal government clients, preferably within VHA, and hands-on expertise with the VA Talent Management System (TMS), instructional design methodologies, curriculum development, eLearning module creation, training delivery, and Section 508 accessibility compliance.

The ISD will collaborate with government leadership, clinical and operational subject matter experts (SMEs), program managers, and technology teams to develop scalable, engaging, accessible, and measurable learning solutions for geographically dispersed audiences.

Required Qualifications

Bachelor's degree in Instructional Design, Instructional Technology, Education, Learning and Development, Communications, Healthcare Administration, or a related field.

Five or more years of professional instructional systems design experience, including development and implementation of training programs for complex organizations.

Demonstrated experience supporting federal government training initiatives, including work with VA/VHA or comparable federal healthcare programs.

Hands-on experience using the VA Talent Management System (TMS) for course management, publication, tracking, and training administration.

Demonstrated experience designing and developing comprehensive training curricula, learning objectives, instructional materials, and competency assessments.

Hands-on eLearning module development experience using Articulate Storyline, Articulate Rise, Adobe Captivate, or comparable tools.

Demonstrated experience conducting training needs assessments, stakeholder analyses, and performance-gap assessments.

Experience delivering instructor-led and virtual training to professional audiences.

Demonstrated knowledge and application of Section 508 accessibility requirements for digital training content and instructional materials.

Strong knowledge of ADDIE, adult learning theory, instructional design methodologies, and training evaluation practices.

Experience developing SCORM-compatible learning content and supporting LMS course testing and deployment.

Proficiency with Microsoft Word, PowerPoint, Excel, Teams, and SharePoint.

Excellent written communication, facilitation, stakeholder-management, and organizational skills.

Ability to independently manage multiple training deliverables, deadlines, reviews, and stakeholder expectations.

Ability to meet applicable VA suitability and background investigation requirements.

Preferred Qualifications

Seven or more years of instructional design, curriculum development, or federal learning and development experience.

Direct experience supporting VHA national program offices, VA Medical Centers, VISNs, or Veteran Community Care initiatives.

Experience developing training for healthcare operations, referrals and authorizations, provider-network management, care coordination, clinical workflows, or health information technology.

Experience supporting enterprise healthcare technology implementations, EHR modernization, workflow transformation, or operational readiness.

Experience with VA-specific TMS publishing processes, curriculum administration, and training reporting.

Advanced experience with Articulate 360, Adobe Creative Cloud, Camtasia, Vyond, or similar multimedia development tools.

Experience developing Section 508-compliant interactive simulations, assessments, and multimedia.

Knowledge of federal training standards, learning-management practices, and government documentation requirements.

Experience with organizational change management, stakeholder engagement, and enterprise training rollouts.

Experience supporting Agile project delivery, training development schedules, and cross-functional implementation teams.

Certifications such as Certified Professional in Talent Development (CPTD), Associate Professional in Talent Development (APTD), Prosci Change Management, or relevant instructional design credentials.

Key Competencies

Instructional Systems Design and Adult Learning

VA Talent Management System (TMS)

Curriculum and eLearning Development

Federal Healthcare Training

Training Needs and Stakeholder Assessments

Section 508 Accessibility

Instructor-Led and Virtual Training Delivery

Learning Management Systems and SCORM

Organizational Change Management

Training Implementation and Operational Readiness

Learning Evaluation and Performance Measurement

Executive Communication and Stakeholder Engagement