Inbound Business Representative | DACH

MEET THE TEAM BEHIND THIS JOURNEY

In this role, you'll convert high-intent inbound interest into a qualified pipeline for the business. You'll work closely with our Marketing team to maximise the return on events(webinars, trade shows, DeepL Connect, virtual events) and always-on campaigns (contact forms, trials, white papers, content downloads). As often the first person a prospect speaks to, you'll shape their entire experience with DeepL from the very first touch.

We're looking for an energetic, curious, and team-oriented people. You should have a passion for communication and languages, and a desire to be part of a hyper-growth scale-up!

YOUR RESPONSIBILITIES

Inbound Lead Management

- Respond rapidly to inbound leads from contact forms, free trials, webinars, and content downloads

- Prioritise leads based on intent signals, ensuring timely, relevant, and value-driven communication

- Nurture prospects who aren't immediately ready, keeping them warm with helpful content and well-timed follow-up

- Own end-to-end follow-up for event leads, maintaining quality and speed even during high-volume periods

Qualification & Pipeline Generation

- Apply a structured qualification framework to ensure every meeting is well-documented and properly qualified

- Convert inbound interest into well-prepared, qualified sales opportunities

- Articulate the value of our product suite clearly, creating curiosity and clear next steps

- Meet and exceed monthly targets for pipeline contribution

Stakeholder & Team Collaboration

- Work closely with stakeholders based in Germany, taking initiative to keep communication proactive across time zones and locations

- Maintain accurate, complete records in your CRM for every interaction

- Share insights on lead quality and messaging effectiveness to help improve campaign performance

- Bring ideas that help the team improve how it converts inbound interest, moving beyond a purely passive, reactive approach

WHAT WE'RE LOOKING FOR

- Fluency in German and English (written and spoken)

- Around 12 months of relevant sales or customer-facing experience (SDR/BDR/Inside Sales), ideally in SaaS

- Highly organised, with strong personal initiative — comfortable driving your own workload with minimal oversight

- Confidence working with stakeholders based remotely in Germany

- Excellent verbal and written communication skills, with the ability to build rapport quickly

- Strong time management; able to juggle multiple leads, channels, and priorities

Nice-to-Haves

- Some outbound prospecting experience

- Experience with DACH enterprise or mid-market prospects

- Familiarity with CRM and sales engagement tools (e.g. Salesforce, Salesloft)

- Interest in helping improve how the team converts and engages inbound leads

- Fluency in another European language

WHAT SUCCESS LOOKS LIKE

- You consistently deliver qualified meetings per month with strong opportunity acceptance rates

- You maintain rapid speed-to-lead across all inbound channels

- German-based stakeholders value your proactive communication and reliability

- You contribute ideas that help sharpen how the team converts and engages inbound interest

- You demonstrate growing commercial judgement and confidence handling a wider range of inbound scenarios