Hybrid Software & SaaS Renewal Representative
Commvault has an outstanding career opportunity for a Hybrid SaaS & Subscription Renewals Representative to support customer retention, expansion, and subscription revenue growth. This role is responsible for managing a book of renewal business, proactively engaging customers, and executing renewals through a consultative sales motion.
The ideal candidate is proactive, customer-focused, and comfortable operating in a fast-paced environment while balancing multiple priorities.
What you’ll do:
The Renewals Representative partners closely with cross-functional teams across the software lifecycle to support renewal and expansion execution. This role requires strong execution discipline, effective communication skills, and a working understanding of subscription sales, forecasting, and pipeline management.
How you will make your mark:
Manage a portfolio of subscription renewals, driving on-time renewals and expansion
Proactively engage customers to scope environments and present renewal and multi-year subscription options
Identify, position, and close upsell and cross-sell opportunities as part of the renewal motion
Maintain accurate pipeline, forecasting, and opportunity data in Salesforce and related tools
Partner with Account Executives, Customer Success Managers, and cross-functional teams to execute renewals and resolve issues
Communicate effectively with customers to advance deals, address concerns, and drive decisions
Navigate and de-escalate customer issues by establishing clear next steps, owners, and timelines
Demonstrate strong follow-up and accountability to ensure deal progression and customer satisfaction
Participate in operating rhythms including forecast calls, pipeline reviews, and deal inspections
Maintain strong working knowledge of Commvault products, pricing, and processes
Who you are:
4-6 years renewals or inside sales· 4–6 years of experience in renewals, inside sales, or a related customer-facing sales role
Strong communication skills with the ability to engage customers in a consultative manner
Proven ability to manage multiple opportunities and priorities simultaneously
Results-driven mindset with the ability to identify and execute expansion opportunities
Experience using Salesforce CRM and sales enablement tools
Strong organizational skills with high attention to detail
Ability to operate effectively in a cross-functional, team-oriented environment
Excellent English and Polish language skills both verbal and written to a professional level (C1/C2).
Familiarity with subscription-based sales motions, forecasting, and pipeline management
Exposure to sales methodologies such as MEDDPICC and Command of the Message
Skills that can set you apart:
Software Renewals or sales experience gained within cyber security or SaaS
Upsell and/or cross sell, expansion experience
You'll love working here because:
Opportunity to join employee stock purchase plan (ESPP)
Continuous professional development, product training, and career pathing
An inclusive company culture, opportunity to join our Community ERGs
Generous global benefits
How we’re working…Remote:
As we continue to embrace the flexibility of both remote and in-office work, we expect the successful applicant to work from home and as well as attend offsite meetings, events, partner sites as and when is necessary. This approach allows us to maintain a sense of collaboration and community while also benefiting from the advantages of remote work.
All applicants must live and work in country.
Please apply using an English Resume for consideration.
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