HR Specialist

The HR Shared Services Specialist provides operational HR support for a designated region within a global organization. This role serves as a primary point of contact for employees, managers, and HR partners, delivering efficient, employee-focused support across core HR processes and programs. The HR Specialist is responsible for maintaining data integrity, supporting employee lifecycle transactions, resolving inquiries, and ensuring consistent application of HR policies, processes, and best practices.

This position partners closely with HR Centers of Excellence, Total Rewards, Payroll, managers, and third-party vendors to ensure a high-quality employee experience while supporting continuous improvement and operational excellence within HR Shared Services.

Why Join Exadel

We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.

From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.

What powers it all? Our people are ambitious, collaborative, and constantly evolving.

What You’ll Do

Employee Lifecycle Administration:

Administer end-to-end new hire processes, including onboarding coordination, documentation, system entries, and employee communications

Support employee data administration activities, including job changes, transfers, organizational updates, and employee records maintenance

Process employee termination activities, ensuring compliance with company policies, timelines, and regional requirements

Prepare and administer employment contracts and related employment documentation in accordance with local legislation

Maintain labor workbooks and administer military registration requirements in accordance with Belarusian legislation

Maintain accuracy and integrity of HR systems and employee records

Time Management & Attendance:

Provide support for time management and attendance troubleshooting and questions

Assist with complex timekeeping corrections, approvals, escalations, and policy guidancе

Partner with Payroll and managers to ensure timely and accurate processing

Employee & Manager Support:

Serve as a first point of contact for HR-related inquiries from employees, managers, and other stakeholders

Provide guidance, education, and support regarding HR policies, procedures, systems, and next steps

Resolve inquiries efficiently or escalate issues to appropriate HR teams, vendors, or leadership as needed

Deliver a high level of customer service while maintaining confidentiality and professionalism

Benefits & Total Rewards Support:

Act as first-level support for benefits administration and employee benefit-related questions beyond self-service capabilities

Coordinate with Total Rewards for escalations and issue resolution

Provide employees with materials and guidance related to Benefit offerings, Policy adherence and benefit processes

HR Operations & Continuous Improvement:

Support statutory HR reporting (including PU reports), Occupational Health & Safety administration, and other local compliance requirements

Support local office administration, as required

Participate in process improvement activities to drive efficiency and standardization

Generate and maintain process documentation, job aids, employee-facing materials, and HR Shared Services guides

Support policy updates and postings for HR-related procedures and self-service resources

Assist with mass administrative efforts such as document generation, reorganizations, audits, and reporting activities

Act as a first-response operator to route, redirect, or navigate requests to the appropriate teams or resources

Support reporting, metrics tracking, and analysis related to HR operations and service delivery

What You Bring

Bachelor’s degree in Human Resources, Business Administration, or related field experience preferred

2–5 years of HR operations, HR shared services, payroll, benefits, or employee support experience preferred

Strong knowledge of Belarusian labor legislation and statutory HR administration

Experience working with 1C:ZUP 8.3

Experience supporting employees in a regional or global environment preferred

Familiarity with HRIS systems, ticketing systems, and case management tools

Knowledge of HR processes including onboarding, employee records, time management, and benefits administration

Strong customer service, communication, and organizational skills

Ability to manage confidential information with discretion and professionalism

English Level

Upper-Intermediate

Legal & Hiring Information

Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more.

Reasonable accommodations are available to enable individuals with disabilities to perform essential functions.

Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs.

Compensation details are shared with candidates at the early stage of the recruitment process.

The offer is not binding until a signed contract is in place.

Your Benefits at Exadel

Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.

International projects

In-office, hybrid, or remote flexibility

Medical healthcare

Recognition program

Ongoing learning & reimbursement

Well-being program

Team events & local benefits

Sports compensation

Referral bonuses

Top-tier equipment provision