Housekeeping Manager - Housing

The impact you'll have

At Placemakr, exceptional resident experiences begin with clean, comfortable, and well-maintained homes. As the Housekeeping Manager, your mission is to lead the housekeeping operation by ensuring every residence consistently meets Placemakr's cleanliness standards while delivering efficient, cost-effective, and reliable service across your assigned portfolio. 

Around here, no two days look the same (which is exactly how we like it). You'll balance competing priorities, coordinate cleaning schedules across multiple communities, manage both internal and third-party housekeeping teams, and partner closely with operational leaders to ensure residences are prepared on time and to standard. Whether you're inspecting residences, coaching team members, managing vendor performance, or solving operational challenges, you'll create consistency through leadership, organization, and accountability. 

Reporting directly to the General Manager, you'll oversee the day-to-day housekeeping operation while partnering closely with Housing Coordinators, the Housing Program Manager, Resident Experience, Maintenance, and Property Leadership to support the Resident Ready process and deliver exceptional resident experiences. 

Success in this role requires exceptional leadership, organization, operational planning, and attention to detail. You'll foster a culture of accountability, quality, and continuous improvement while ensuring the housekeeping operation supports both resident satisfaction and financial performance. 

This position requires regular travel between assigned Placemakr-managed communities throughout the Washington metropolitan area. Housekeeping Managers should expect to spend the majority of their time actively supporting housekeeping operations, conducting inspections, coaching team members, collaborating with operational partners, and ensuring consistent execution of Placemakr's cleanliness standards across multiple communities. 

This position requires open availability for flexible scheduling, including mornings, evenings, weekends and holidays, on a rotational basis and as the needs of the business call for it.