Hotel Operations Coordinator (m/f/d)

We are looking for a motivated hospitality enthusiast to join our Operations Team in Amsterdam. Reporting to our Hotel Operations Manager, you will work onsite, behind the scenes, ensuring our properties are in their best shape for our guests.

Conduct routine inspections of the rooms to ensure they are clean and fully stocked, and take immediate actions to correct any deficiencies

Collaborate with our Guest Experience team to track and address any complaints from guests

Supervise the overall activities of our housekeeping staff to maintain high standards of cleanliness

Keep an eye on inventory levels so as to coordinate the delivery process of our external suppliers

Remain in close contact with our building maintenance staff to coordinate the fixing of any technical issues that may occur

Have an overview of all things happening at the property and troubleshoot any issues arising while keeping a cool head

Have a unique opportunity to assist us with the pre- & post-opening of any new hospitality units as the need arises

ABOUT YOU

Fluent in English

Basic knowledge of Dutch is nice to have

Structured approach and high ownership

Previous experience in the hospitality industry (preferably from a housekeeping, front office, guest relations, or operations-related background)

Eye for detail and ability to take responsibility

Engaging personality and team spirit

Hands-on mentality

Ability to multitask and keep an overview in a fast-paced work environment