Head of Marketing Operations

ABOUT THE ROLE

We are a lean, high-impact marketing team. We value simplicity, performance, and creativity. As we scale, we aren’t just looking for someone to manage our tools; we’re looking for an architect to build the engine that powers our next phase of growth.

As the Head of Marketing Operations, you will own the operational infrastructure that drives Render’s marketing team. You will be the "connective tissue" between Marketing, Sales, and Finance, ensuring our GTM motion is as performant as the platform we build.

This is an AI-first role. You won’t just be a user of tools; you will be a builder of systems. You’ll be responsible for creating a centralized "system of record" and deploying AI-powered workflows that allow a lean marketing team to operate at a massive scale. If you thrive in the ambiguity of a fast-growing startup and believe that automation is the key to 10x impact, we want to talk to you.

YOU WILL:

- Architect the AI-First Stack: Own the marketing tech stack from end-to-end. You will design and deploy AI-powered workflows (using tools like Claude, Zapier, Clay, etc.) to automate high-frequency tasks and evangelize AI adoption across the team.

- Scale Lifecycle Marketing: Render serves millions of developers. You will build the automation systems to engage our users based on product triggers and adoption, ensuring our communication is helpful and timely.

- Own Outbound Infrastructure: Build and optimize the systems required for sophisticated outbound reach, ensuring high deliverability and seamless integration with our CRM.

- Master Attribution & Analytics: Build the models that tell us where to invest and why. You’ll drive visibility into program performance, ROI, and data analytics, turning raw data into actionable insights for the leadership team.

- Drive the Rhythm of Business: Lead the operational "drumbeat" of the marketing team. You’ll support Finance and Ops on business reviews, board updates, and cross-functional syncs, ensuring our strategy is aligned with company goals.

WE'RE LOOKING FOR:

- Startup Acumen: You have 5 to 7 years of experience in Marketing Operations, with at least 5 years at a high-growth startup. You thrive in ambiguity and don’t need a playbook to get started.

- An AI Builder Mindset: You don’t just use ChatGPT; you build with it. You have a proven track record of creating automations and internal tools using LLMs and workflow platforms (Zapier, Make, etc.).

- Scale Experience: You understand the nuances of both Product-Led Growth (PLG) and Sales-Led Growth. You know how to manage a database of millions of users without breaking a sweat.

- Agency and Curiosity: You are a self-starter who finds problems before they are assigned and builds solutions before they are requested.

NICE-TO-HAVES:

- Experience supporting C-level executives in a Chief of Staff or Ops Lead capacity.

- Experience running AI enablement or training programs for non-technical teams.

- Deep familiarity with the developer tools landscape and how developers like to be marketed to (hint: they don't).