Head of Hospitality Sales
We operate with the agility and energy of a high-growth scale-up, but we are backed by the stability and resources of Indeed - the world’s #1 job site. This gives us a unique advantage: the freedom to innovate at speed, with the muscle to dominate the market.
💼 This is an in-office role, five days per week with the option to work from home on Thursdays.
🚂 We are based literally a 30-second stroll from Farringdon station.
The Role
The Head of Hospitality Sales is responsible for driving new business and revenue growth for Indeed Flex across the UK hospitality sector.
We are seeking a commercially driven, well-connected senior sales professional based in London to grow our presence across contract catering, premium hospitality venues, hotels, events, and multi-site operators. This role blends strategic relationship-building with disciplined new-business acquisition - you will be the face of Indeed Flex in hospitality, opening doors through your network, winning new clients, and building long-term partnerships.
You will bring genuine sector credibility: you understand how hospitality businesses hire, the pressures of peak trading, and the operational realities of contract catering and premium service environments. You will translate those challenges into flexible staffing solutions that deliver margin, reliability, and scale.
What you’ll be doing
Hospitality Networking & Market Development
Own and grow Indeed Flex's hospitality network across London and nationally, with a focus on contract catering, premium venues, hotels, events, and multi-site operators
Represent Indeed Flex at industry events, trade associations, hospitality forums, and client-facing networking opportunities
Build trusted relationships with senior stakeholders - C- Suite, Operations Directors, HR leaders, procurement, and venue/contract managers
Stay close to sector trends: labour market dynamics, wage inflation, compliance, and workforce planning in hospitality
Provide market intelligence on pricing, positioning, and competitors to inform sector strategy
New Business Acquisition
Identify and target national, regional, and multi-site hospitality employers aligned to Indeed Flex's growth priorities
Develop and execute strategic outbound plans to penetrate priority accounts
Lead discovery conversations with senior stakeholders and translate workforce challenges into commercial proposals
Negotiate and close contracts, maintaining a collaborative, solution-oriented approach
Convert qualified opportunities into long-term revenue partnerships
Pipeline & Revenue Management
Build and maintain a high-value pipeline aligned to revenue targets
Accurately forecast performance and deal progression
Ensure strong CRM discipline and opportunity hygiene (Salesforce preferred)
Meet and surpass assigned revenue targets and performance benchmarks
Maintain a strong focus on GP and margin over GMV
Cross-Functional Collaboration
Work closely with internal teams (operations, client success, marketing, and Indeed partnership teams.
Collaborate with colleagues to enhance deal probability and ensure smooth onboarding and delivery
Support the wider sales team with hospitality sector insight and introductions where relevant
Core KPIs & Performance Metrics
Objective: Ability to strategically build pipeline, win high-margin deals, and consistently hit:
Consistently manage a minimum of £50m of pipeline
£3m closed-won per quarter- £12m GMV signed contracts per annum
Strong focus on GP %
What you'll need
Proven track record in new business sales or business development within hospitality, staffing, or recruitment
Deep experience across at least two of: recruitment/staffing sales, contract catering, and premium hospitality venues (hotels, fine dining, members' clubs, events, etc.)
Established London hospitality network with the ability to open doors and generate warm introductions
Experience selling into multi-site or national hospitality operators
Strong outbound prospecting and account penetration skills
Ability to manage complex, multi-stakeholder sales cycles
Executive-level credibility - comfortable engaging senior decision-makers face to face
Data-driven pipeline management and forecasting discipline
Excellent communication skills - written, verbal, and presentation
Strong CRM discipline and IT literacy (Salesforce experience preferred)
Nice-to-Haves
Experience selling workforce, marketplace, or SaaS solutions into hospitality
Knowledge of MSP/VMS or neutral vendor environments within hospitality procurement
Experience in scale-up or high-growth environments
Familiarity with Indeed Flex or the wider Indeed ecosystem
Behaviours for Success
Highly proactive and resilient with a strong ownership mentality
Sector ambassador - credible, well-connected, and passionate about hospitality
Structured and disciplined in managing sales activity
Comfortable operating at both strategic and tactical levels
Strong communicator with executive-level credibility
Motivated by growth, impact, and measurable outcomes
Team player - collaborates internally and motivates others through energy and results
What you’ll get
£60,000 to £70,000 salary per annum + OTE £40,000
25 days holiday + Duvet days
Free lunch in office
Cycle to work scheme
Pension
Private Medical Healthcare
Dental Plan
Discounted gym membership
Day off on your birthday
Perkbox - discounts and goodies on some of your favourite brands
About Us
We’re helping people get jobs by modernising the world of temporary work. At Indeed Flex, we provide our community of "Flexers" with total control, choice, and ownership over how they work. Through our evolving technology, we’re putting the power of work in the palm of people's hands—connecting businesses with skilled, vetted talent and giving job seekers the fastest way to find shifts that fit their lifestyles. This platform helps businesses scale their workforce efficiently during busy periods without long-term commitment or administrative hassle.
Whether it’s hospitality, retail, or warehousing, we’re building a more flexible, efficient, and empowered labour market for everyone.