Global Operations Program Manager

About the Role

We are seeking a Global Operations Program Manager to drive execution of strategic supply chain initiatives and operational projects. This role manages multiple concurrent programs across international expansion, process improvement, and new market launches. The Global Operations Program Manager will coordinate cross-functional teams, track project milestones, manage deliverables, and ensure successful execution of supply chain transformation initiatives that support Verkada's rapid global growth.

What You'll Do

Manage high-impact initiatives including distribution hub setups, reverse logistics buildouts, and software integrations

Drive logistics readiness, site visits, pilot shipments, and partner onboarding with 3PLs and brokers to establish seamless new global market fulfillment channels.

Partner with legal, finance, and regulatory bodies to secure necessary documentation, product certifications, and import/export compliance approvals prior to go-live.

Identify operational bottlenecks through data analysis, leading continuous improvement initiatives and implementing system integrations (e.g., SFDC, CampusShip) to increase efficiency.

Establish and maintain strong vendor relationships by standardizing onboarding checklists, facilitating system integration, and developing vendor-facing playbooks.

Establish SOPs & change management by owning comprehensive process documentation, playbooks, and training materials to guide cross-functional teams.

Track project KPIs, project performance, and budgets—proactively identifying blockers, managing risk mitigations, and presenting status dashboards to leadership.

What You Bring

7+ years of project or program management experience, ideally in supply chain, logistics, or international operations.

Bachelor’s degree in Business, Supply Chain, or a related field, with deep familiarity in PM methodologies like Agile, Waterfall, or hybrid models.

Proven track record of managing multiple complex, cross-functional projects simultaneously while navigating competing priorities.

Strong written and verbal communication skills to create clear project documentation and deliver executive reporting.

Demonstrated analytical and data management abilities to track performance metrics, identify risks, and drive informed decisions.

Familiarity with customs clearance and international trade compliance processes

Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans

Nationwide medical, vision and dental coverage

Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options

Expanded mental health support

Paid parental leave policy & fertility benefits

Time off to relax and recharge through our paid holidays, firm-wide extended holidays, flexible PTO and personal sick time

Professional development stipend

Wellness/fitness benefits

Healthy lunches provided daily

Commuter benefits

Additional Information

You must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.

Annual Pay Range

At Verkada, we want to attract and retain the best employees, and compensate them in a way that appropriately and fairly values their individual contribution to the company. With that in mind, we carefully consider a number of factors to determine the appropriate starting pay for an employee, including their primary work location and an assessment of a candidate's skills and experience, as well as market demands and internal parity. A Verkada employee may be eligible for additional forms of compensation, depending on their role, including sales incentives, discretionary bonuses, and/or equity in the company in the form of restricted stock units (RSUs)

Below is the annual on-target earnings (OTE) range for full-time employees for this position, comprised of base compensation and commissions (if applicable).

Estimated Annual Pay Range

$120,000—$180,000 USD