Global Onboarding

ABOUT THE ROLE

First impressions matter - especially at a company growing as fast as ElevenLabs. As our dedicated onboarding owner, you'll be responsible for the end-to-end new joiner experience globally: from the moment an offer is signed to the point a new hire is fully ramped and connected to the company. You'll partner across People, Talent, Finance, IT, and the broader business to design a globally consistent onboarding journey that reflects who we are - high-velocity, ambitious, and caring. This is a systems-building role: you'll create the infrastructure that ensures every new joiner, in every timezone, hits the ground running.

- Own the global onboarding program end-to-end - pre-boarding communications, first day experience, first-30/60/90 day frameworks and onboarding feedback.

- Partner with People Operations & IT to ensure all operational onboarding steps (system access, equipment, compliance documentation) are completed seamlessly across every region.

- Collaborate with Leads to build team-specific onboarding guides that complement the company-wide program.

- Design and maintain onboarding materials - welcome tasks, wiki documentation, Leads resources - that stay current as the company evolves.

- Track and analyze new joiner feedback to continuously improve time-to-productivity and early engagement metrics.

REQUIREMENTS

We do not require any formal experience, certifications or degrees. Instead we are seeking individuals who can demonstrate impact in fast-moving environments. We do require:

- Demonstrated experience owning or significantly contributing to onboarding programs at a fast-growing company, ideally with a global or multi-regional workforce.

- Strong operational instincts - you enjoy building processes that scale, not just one-off experiences.

- Highly organised with excellent attention to detail; you can manage multiple simultaneous new joiner cohorts without anything slipping.

- Collaborative and empathetic communicator - you understand that great onboarding is as much about how people feel as what they know.