Fraud Analyst
About the Role
Engine is looking for a Fraud Analyst to join our Risk team. You'll investigate and resolve fraud across Engine X — our corporate card and spend management product — and Engine's travel marketplace, working cases from detection through resolution with rigor, speed, and documentation discipline. This role sits within Engine's dedicated Risk function, reporting to the Sr. Manager, Fraud Operations, and is central to protecting Engine and its customers as we scale.
What You'll Do
Investigate and close fraud cases across Engine X card fraud, application fraud, and travel marketplace disputes through the full investigation lifecycle
Triage Early Fraud Warning (EFW) alerts and act quickly to prevent disputes before they escalate
Manage card disputes and chargebacks through the full lifecycle — documentation, representment, and resolution
Document every case to the standard required for Suspicious Activity Report (SAR) filing — complete, accurate, and defensible without verbal explanation
Identify cross-case patterns — fraud rings, shared IP signals, behavioral clusters, and escalate findings proactively rather than treating each case in isolation
Partner with Member Support, Legal/Compliance, and the Credit team on high-severity and coordinated fraud events
Contribute to SOPs and playbook development as the fraud landscape evolves
What We're Looking For
Experience investigating fraud cases from alert through resolution — card fraud, application fraud, or identity fraud
Chargeback and dispute lifecycle experience
Strong written documentation — notes that stand on their own, written to a standard that can support regulatory review
Ability to identify patterns across cases, not just work each independently
Salesforce or equivalent case management platform experience
Fraud detection platform experience (SEON, Kount, or equivalent) a plus
BSA/AML awareness; SAR filing support experience a plus
CFE (Certified Fraud Examiner) a plus, not required
Applications for this role will be accepted through 12/29/2026 or until the role is filled. We encourage you to apply early, as we may begin reviewing applications before the deadline.
Compensation
Our compensation packages are based on several factors, including your experience, expertise, and location. In addition to a competitive base salary, total compensation may include equity and/or variable pay (OTE). Your recruiter will share your complete compensation package as you move through the process.
Base Pay Range
$46,100—$63,800 USD