Forward Deployed Engineer
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Who we are:
Raft (https://TeamRaft.com) is a customer-obsessed non-traditional defense tech company dedicated to empowering U.S. military and government agencies with cutting-edge AI/ML and data solutions. We are a leader in autonomous data fusion and Agentic AI, with a purposeful focus on Distributed Data Systems, Platforms at Scale, and Complex Application Development. With headquarters in McLean, VA, our range of clients includes innovative federal and public agencies leveraging design thinking, cutting-edge tech stack, and cloud-native ecosystem. We build digital solutions that impact the lives of millions of Americans.
About the role:
We're seeking a talented Forward Deployed Engineer to serve as the technical face of our organization in Huntsville, AL. This role combines deep engineering expertise with strong interpersonal skills to support mission-critical production systems in a forward-deployed environment. You'll be the go-to technical expert for our customers, troubleshooting complex system issues and ensuring operational excellence.
What You'll Do:
Serve as the primary technical liaison between our engineering teams and forward-deployed customers
Troubleshoot and debug production systems at the system level, ensuring maximum uptime and performance
Deploy, maintain, and support containerized applications in Kubernetes environments
Provide expert-level technical support for CICD pipelines and container orchestration platforms
Diagnose and resolve complex technical issues across diverse technology stacks
Collaborate with backend engineering teams to implement solutions and improvements
Support operational deployments and maintain system reliability in production environments
Interface directly with customer stakeholders in secure environments
Required Qualifications
Strong engineering background with proven experience deploying and supporting production systems
Solid understanding of software engineering principles and practices
Hands-on experience with Kubernetes debugging and troubleshooting
Expertise in CICD tools and methodologies
Demonstrated ability in system-level debugging across multiple platforms
Broad technical knowledge spanning various technologies and architectures
Excellent communication skills with ability to interface effectively with technical and non-technical stakeholders
Outgoing personality with strong customer-facing capabilities
Desired Qualifications
Prior experience working in SCIF environments or with cleared customers
Previous INDOPACOM experience or familiarity with the region
Kubernetes certifications (CKA - Certified Kubernetes Administrator or CKAD - Certified Kubernetes Application Developer)
Experience with OpenShift or other Kubernetes distributions
Background supporting DoD or federal government customers
Familiarity with containerization technologies and cloud-native architectures
Clearance Requirements:
Active Secret with the ability to obtain and maintain a Top Secret security clearance
Work Type:
Onsite in Huntsville, AL
May require up to 25% travel to both CONUS and OCONUS locations (Must possess a valid, active US passport with at least six months validity beyond intended period of employment to facilitate international travel and meet security requirements for government contracts.)
Salary Range: $110,000 - $200,000
The determination of compensation is predicated upon a candidate's comprehensive experience, demonstrated skill, and proven abilities
What we will offer you:
Highly competitive salary
Fully covered healthcare, dental, and vision coverage
401(k) and company match
Take as you need PTO + 11 paid holidays
Education & training benefits
Generous Referral Bonuses
And More!
Our Vision Statement:
We bridge the gap between humans and data through radical transparency and our obsession with the mission.
Our Customer Obsession:
We will approach every deliverable like it's a product. We will adopt a customer-obsessed mentality. As we grow, and our footprint becomes larger, teams and employees will treat each other not only as teammates but customers. We must live the customer-obsessed mindset, always. This will help us scale and it will translate to the interactions that our Rafters have with their clients and other product teams that they integrate with. Our culture will enable our success and set us apart from other companies.
How do we get there?
Public-sector modernization is critical for us to live in a better world. We, at Raft, want to innovate and solve complex problems. And, if we are successful, our generation and the ones that follow us will live in a delightful, efficient, and accessible world where out-of-box thinking, and collaboration is a norm.
Raft’s core philosophy is Ubuntu: I Am, Because We are. We support our “nadi” by elevating the other Rafters. We work as a hyper collaborative team where each team member brings a unique perspective, adding value that did not exist before. People make Raft special. We celebrate each other and our cognitive and cultural diversity. We are devoted to our practice of innovation and collaboration.