Finance Operations Specialist

The Role

This role partners with our global go-to-market teams to manage the full order-to-cash lifecycle - from contract preparation and order processing to license distribution, invoicing, recurring revenue renewals, and monthly service billing. It is an excellent entry point into a broader Finance Operations career, with opportunity to develop across the full Finance Operations function over time.

Responsibilities

GTM Support and Order Fulfilment

Support the global sales team in preparing proposals and collecting signatures using our esignature

platform

Create, revise, and distribute license files to fulfil new orders, upgrades, and demo requests

Manage licenses as needed to support sales and renewal activity.

Gather and verify all relevant order data to ensure accurate processing of invoices and credits, maintaining records in line with internal retention requirements

Coordinate with third-party software suppliers as required to fulfil new orders and software

enhancement renewals

Recurring Revenue Renewals

Invoice renewals as needed throughout the month, ensuring accurate pricing

Update licenses to extend end dates

Maintain accurate contract details in the back-office system

Update and deliver license files as needed when contracts are renewed

Projects and Service Billing

Create projects as needed with careful attention to order details, ensuring customer invoices for services performed are accurate

Edit project structures as needed to ensure staff have access to projects and can record

their time accurately

Prepare and deliver monthly service invoices to customers

Reporting

Generate and distribute recurring and ad hoc reports on revenue, renewals, billing, and

order activity to support Finance and GTM leadership

Qualifications

Bachelor's degree in a business-related field, or equivalent experience

2+ years of experience in order management, finance operations, or administrative support

Working knowledge of Salesforce or experience with a CRM application

Strong verbal and written communication skills

Proficiency in Microsoft 365 (Excel, Word, Outlook); experience with ERP or billing systems is a plus

Strong customer service orientation

High attention to detail with a strong degree of accuracy in data entry, billing, and recordkeeping

Working Arrangements

Occasional travel may be required for in-person team meetings, though these are infrequent and not guaranteed.

Please submit your resume in English.