Field Auditor

How you'll help us achieve it

We’re looking for a Field Auditor to monitor the facilities and activities of our premium agency network on an ongoing basis. You'll also be in charge of identifying weaknesses to help operational staff better prevent business risks and providing us with relevant data to help improve performance and achieve company targets.

In this role, you'll;

Travel to designated premium agencies regularly.

Carry out cash audits and report any shortcomings.

Carry out all controls outlined in the control plan and ensure everything is done properly.

Contribute to updating the security risk map by sharing information about potential threats and vulnerabilities.

Contribute to updating the operational risk map by providing information to ensure its accuracy and comprehensiveness.

Train cashiers on the procedures for their activities.

Boost fraud awareness among premium agent staff and premium cash officers.

Investigate operational and other incidents occurring in premium agencies.

Carry out end-of-year cash inventories.

Participate in risk analysis prior to the construction of any new premium agency or premium master agency.

Participate in risk analyses for specific projects.

Ensure that premium agency staff comply with the code of conduct and management instructions.

Perform other administrative tasks may be assigned from time to time.

Key details

Location: Abengourou - You'll work in the field, visiting the network, and may travel to different locations.

Work authorization in Côte d'Ivoire is required.

This is a permanent position.

Our salaries are competitive and calculated using a transparent formula.

We offer generous health insurance for yourself and your dependents.

We support working parents - we offer 26 weeks of parental leave for mothers and 4 weeks for fathers, in addition to subsidized child care when they return to work.

Airtime reimbursement.

Free food and a beautiful office space.

Requirements

Fluency in French and good command of English.

2+ years University Level in Finance/Accounting.

Have dealt with high cash volume.

Good knowledge of Google Sheets.

Good communication and interpersonal skills.

Previous experience assessing service quality or conducting surveys/data collection is a strong plus.

You might be a good fit if you

Have worked in the field - either in selling, communication, or distribution.

Have experience in assessing service quality or conducting surveys/data collection.

Communicate effectively and often, both in writing and speaking, to the point of over-communication.

Are detail-oriented and seek to achieve excellence in everything you do.

Adjust quickly to changing conditions in a professional environment.

Are great at data gathering, reporting, and analytics to draw insightful conclusions.

Adjust quickly to changing priorities and conditions.

Are self-motivated with a focus on self-improvement.