Enterprise Account Manager
WHAT WE’RE LOOKING FOR
As part of the Braze Enterprise Sales Team, you will partner with Enterprise Account Executives within Braze’s portfolio of clients to ensure they are maximizing value from technology and services in order to develop and grow the relationship. This is a quota-carrying role, with the opportunity to work with some of the largest brands on the planet.
WHAT YOU'LL DO
Commercially expand customer relationships in collaboration with the Account Executive. You will work in partnership, but have primary responsibility to develop and close those opportunities up to $100K
Pro-actively analyze customer product usage and identify “white space” within accounts and new business units for cross-sell and upsell opportunities
Partner closely with Account Executives, Renewals Managers and Customer Success Managers to identify upsell opportunities
Collaborate with additional internal departments, including but not limited to Solutions Consulting, Implementation & Onboarding, RevOps, Product, Legal and Marketing
Coordinate resources to drive feature exploration and adoption
Achieve quarterly upsell and renewals targets
Occasionally travel for onsite customer engagement, meeting with and selling to existing customers.
WHAT YOU BRING
3+ years of experience in Sales or Account Management, SaaS sales, with at least half of that time spent:
in a quota-carrying role
working with companies with 2,000+ employees
Drive, determination and accountability
Excellent product knowledge and ability to learn a feature-rich application
Outstanding verbal, written and stand-up presentation skills, with experience of presenting value propositions to executive teams
Intermediate to advanced knowledge of Google Office, MS Office Suite (Word, Excel, PowerPoint) and Keynote
Prior experience with salesforce.com CRM, or other CRM used to manage sales pipeline
Excellent organizational skills and time management abilities
Proven ability to quickly get up to speed on new cloud apps and tools
A proven networker in your daily life
Up-to-date on digital trends, especially in the mobile, web and email space
Background in Enterprise SaaS sales for Mobile and/or Marketing Technology a plus
Prior experience in a startup technology company a plus