Engineering Manager - Platform
About the Role
CharterUP is looking for an Engineering Manager, Platform to lead the team building and operating the technical foundations of our two-sided marketplace. You’ll manage infrastructure engineers, security engineers, site reliability engineers, and data engineers, helping them deliver secure, reliable, and scalable systems that support our growing business. We’re seeking a strong people leader with sound technical judgment who can balance operational needs with long-term investments in developer productivity, security, and data capabilities.
Title: Engineering Manager, Platform
Reports to: VP Engineering
Location: Austin, TX (Hybrid: Monday, Wednesday, Friday in-office)
What You’ll Do
Lead and Develop the Team: Manage infrastructure, security, site reliability, and data engineers. Set clear expectations, provide regular feedback, and support career growth through coaching, recruiting, and performance management.
Own Platform Strategy and Delivery: Define the team’s technical direction and roadmap, aligning investments with business and engineering priorities. Balance long-term improvements with operational needs, partner requests, and delivery commitments.
Build Reliable, Efficient Infrastructure: Guide cloud architecture, infrastructure automation, deployment systems, and shared services. Strengthen observability, incident response, disaster recovery, and cost management in partnership with product engineering teams.
Advance Security and Data Capabilities: Support security engineers in establishing secure development practices, building security tooling and guardrails, and driving vulnerability remediation across engineering. Guide data engineers in building reliable pipelines and governed data access for analytics, business operations, and machine learning.
Improve Developer Productivity: Treat engineering teams as internal customers. Deliver shared tooling, self-service capabilities, and practical standards that make software easier to build, deploy, and operate, including effective use of AI-assisted tools and automation.
What You’ll Bring
Engineering Leadership: Experience managing technical teams, including platform, infrastructure, or reliability engineers, typically gained through 4+ years in management. Demonstrated success in recruiting, coaching, career development, and performance management.
Technical Foundation: Experience building or operating production systems, typically gained through 8+ years across engineering and engineering management roles, including substantial hands-on technical work. Sound architectural judgment and the ability to guide specialists across multiple disciplines.
Cloud and Operational Expertise: Experience with AWS or a comparable cloud platform, infrastructure as code, CI/CD, networking, and production databases. A track record of improving reliability, incident response, scalability, and cost efficiency.
Security and Data Fluency: Familiarity with application and cloud security, secure development practices, vulnerability management, compliance programs such as SOC 2, and modern data platforms. Ability to assess tradeoffs and set priorities in partnership with domain experts.
Collaborative, People-First Leadership: Ability to build trust across engineering and business functions, communicate technical priorities and risks clearly, and lead distributed teams with clear ownership and accountability.
If this role interests you and your experience aligns with many of these qualifications, we encourage you to apply. We value relevant skills and experience gained through different career paths.
Recruiting Process
Step 1: Video interview with Talent Acquisition
Step 2: Video interview with the hiring manager
Step 3: Video interviews with team members
Step 4: Offer and reference check
Welcome aboard!
Salary
$210,000—$225,000 USD