Engineering Manager - Consumer

Plaid Link is the front door to modern financial experiences. It securely connects people’s financial accounts to the apps and services they trust, and it’s the foundation Plaid’s product teams build onboarding, payments, identity, and lending experiences on. Link supports more than 12,000 financial institutions and 9,000+ apps and services, is used by roughly one in two adults with a bank account, and is the starting point for approximately 750,000 connections every day.

The Unified Link team is now focused on building a single onboarding platform for Plaid’s products. Customers will integrate once through a single API and turn on additional products with a toggle in the dashboard, making it easy to adopt new capabilities and expand their use of Plaid.

As the Engineering Manager, you will lead roughly ten engineers through a major transformation: bringing our existing onboarding products together, moving Link’s highest-traffic experiences onto the new foundation without disrupting the traffic they carry every day, and continuing to improve the Link experience along the way. You’ll partner closely with a Principle Engineer and the team’s Tech Lead to set technical direction and sequence the migration, and with Product, Design, and teams across Plaid to make the platform easy to adopt and extend. All while maintaining a high bar for quality and reliability, and growing your engineers through clear priorities, coaching, and feedback.

Responsibilities

- Set team strategy and the technical roadmap in partnership with the Tech Lead, balancing the platform migration with ongoing improvements to Link

- Drive team execution (planning, sprints, delivery) and hold a high technical bar through hands-on involvement in design and code review

- Hire, manage, and develop a team of engineers, including goal setting, coaching, feedback, and performance management

- Partner with Product, Design, and engineering teams across Plaid to define clear interfaces and make the unified platform easy to adopt and extend

- Keep Link reliable and healthy through the transition, making sound tradeoffs between new work and long-term system health

Qualifications

- 8+ years of experience as a backend or full-stack engineer, with a track record of designing and shipping complex, scalable systems

- 2+ years managing engineers, including coaching, performance management, and building a team

- Strong technical depth: you can dive into architecture and design details, and credibly hold a high bar for the team

- Strong user empathy and the ability to balance technical tradeoffs with product outcomes

- Nice to have: experience building consumer-facing products and/or product led growth (PLG) dev tools