Early Career, Inside Sales Representative (2027)

As an Inside Sales Representative, you’ll play an important role in helping our existing customers scale while managing requests and closing deals from a large book of accounts. You’ll build a strong foundation of knowledge across our product platform and internal sales processes while partnering with Support, Order Management, and Marketing. You’ll also gain experience qualifying and routing inbound prospects to an aligned Account Executive. Ultimately, this experience will help you serve customers efficiently and support your own career development in Sales. As a founding member of this new team, you're adaptable and eager to contribute to how the strategy of this function evolves over time.

This is a full time role that can be held from our New York City hub or San Francisco hub. Our team is targeting a late January to February 2027 start date.

What you'll do at Figma:

Communicate with existing customer accounts through email, Zoom, and Ironclad about Figma’s platform and pricing

Close inbound sales requests for subscription expansions, including adding products or licenses, creating new instances, and upgrading to the Enterprise Plan

Manage inbound billing requests (such as processing renewals and changing payment term/method)

Close targeted outbound account renewals

Qualify and handle inbound sales requests

Partner with Marketing to run proactive campaigns that maximize expansion/retention across all products

We’d love to hear from you if you have:

Desire to build career in Sales - ultimately working towards Senior Inside Sales Representative and Account Executive roles at Figma

Strong technical aptitude with ability to learn new products, processes, and policies as we go

Collaboration across multiple teams (such as Sales, Support, Billing, and Marketing)

Inherent curiosity and commitment to ongoing learning, adaptable and comfortable navigating frequent change, and high achiever with a strong inner motivation to over-achieve

Exposure to or interest in product development and web-based collaborative tools

While it’s not required, it’s an added plus if you also have:

B2B SaaS experience

Customer-facing Sales/Support experience

Multilingual (Spanish or Portuguese)

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Pay Transparency Disclosure

Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.

Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. For non-exempt employees, PTO is accrued at a rate equivalent to 15 days per year for full‑time employees. Accrued PTO may be used for vacation or personal time, subject to company policy and manager approval. In addition, the company provides 10 paid sick days annually for non-exempt full-time employees. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.

Hourly Base Pay Range:

$26.96—$26.96 USD