Director, Client Sales
Job Summary
PatientPoint is looking for a Director, Client Sales to lead retention and growth across our emerging pharmaceutical client base. You'll own an existing book of newly won accounts, turning first-year wins into long-term, expanding partnerships. This is a high-visibility, high-growth seat on our Business Development team, with a strong internal support system built to help you deliver for clients and hit your numbers.
What You'll Do:
Own retention and expansion of a defined book of recently won pharmaceutical accounts, building the strategic account plans that turn new, emerging clients into multi-year partners.
Build deep expertise in point-of-care media so you can advise clients credibly on how to grow their footprint with PatientPoint.
Develop and nurture multi-threaded relationships within each account, reducing single-point-of-contact risk and strengthening renewal likelihood.
Identify and cultivate expansion opportunities within existing accounts — additional brands, new indications, incremental budget.
Navigate complex client situations and internal processes, knowing when to loop in senior leadership or cross-functional support.
Partner with Client Success and Marketing to ensure program performance data supports the renewal and expansion conversation.
Mentor Account Executives across all BD pharma accounts
What We Need:
5+ years of experience in pharmaceutical media sales, agency account management, or digital marketing.
Working knowledge of the Business Development function and the specific dynamics of retaining and growing newly won clients.
An existing network of agency and/or pharmaceutical brand contacts you can bring into the role.
Strong knowledge of the emerging pharmaceutical landscape; point-of-care experience is a plus.
What You'll Need to Succeed:
An outgoing, client-first mentality with genuine curiosity about what makes a brand's launch succeed.
Fluency in RX brand marketing plans and objectives, and how to position PatientPoint's health vertical against them.
A driven, independent operator who takes ownership of account outcomes without needing to be managed closely.
Strong consultative instincts — able to bring data-backed recommendations to clients that improve program performance and surface the next opportunity.
A collaborative approach; this role works closely with Client Success, Marketing, and BD leadership to deliver results.
Reporting & Structure:
This role sits within the Business Development farming structure and reports through the Client Sales leadership team. Compensation reflects a farming-economics model, weighted toward renewal rate, retention, and in-account growth rather than net-new logo acquisition.