Department Manager

Overhead Door Company of Central Missouri™, a DH Pace Company, Inc., aspires to hire a Department Manager. In this role, you will oversee the department, ensuring projects are delivered on time, within budget, and to the highest customer satisfaction. If you have a passion for managing teams, improving performance, and leading projects to success, we want to hear from you!

Responsibilities:

Manage day-to-day operations of the department

Managing and developing skilled field technicians/installers and office personnel with a common goal of providing top level service with a focus on minimizing labor costs and maximizing profit.

Ensure that projects are completed timely, efficiently, below budget and to the satisfaction of our customers.

Proactively address and manage customer interactions to ensure a positive experience, even when delivering difficult news.

Will have department Budget and P&L responsibility with the expectation of effectively controlling labor and material costs

Improve individual performance of the field force you manage through daily, monthly and yearly performance reviews

Will assist with hiring, training and developing new employees

Other duties as assigned by manager

Job Requirements:

Bachelor’s degree preferred

Supervisory or managerial responsibilities with a company that fixes/repairs/installs equipment/products preferred

Must be an excellent communicator who is highly organized and possesses a good mechanical aptitude

Must have the capability of managing and developing skilled field technicians/installers and office personnel with a common goal of providing top level service with a focus on minimizing labor costs and maximizing profit.

Must possess valid driver’s license and good driving record

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