Data Center - IT Infrastructure Technical Project Manager

The role

Nebius IT Infrastructure team is looking for a Data Center - IT Infrastructure Technical Project Manager to manage IT Operations in data centers in new regions and in our own data center in Finland. You will be responsible for Incident and Problem management and will work with related departments to solve hardware and firmware issues.

We expect that you like to deep dive in processes, finetune and automate them to achieve better service.

Your responsibilities will include:

Handle projects around unifying our infrastructure and operational processes

Manage all aspects of IT infrastructure operations, including 1st, 2nd and 3rd lines of support.

Achieve and keep operational KPIs

Coordinate between IT infrastructure team and related departments/contractors in Problem and Incident management, optimize processes

Manage Knowledge Base and write technical documentation on service operations

We expect you to have:

Knowledge of data center, server and network equipment

Practical experience in process design and implementation

Experience in solving technical problems with data center IT hardware

Excellent communication skills

Experience making presentations, charts, diagrams, tables

Data management skills and the ability to find deviations. Scripts usage

High proficiency in spoken and written English

Proactiveness and sense of responsibility

Readiness to business trips and involvement in new launches

It will be an added bonus if you have:

ITIL or/and PMI Certification

Driving license type B

Knowledge of Finnish