Commercial Operations Specialist

Responsibilities

Commercial Execution & Reporting

Own end-to-end processing of purchase orders, pricing updates, and commercial transactions for feedstock programs

Maintain and improve reporting workflows, including data merging, validation, and distribution to internal teams and external partners

Lead invoicing and settlement processes; resolve discrepancies and ensure accuracy across high-value transactions

Serve as the primary point of accountability for reporting that supports $2–5M+ in quarterly spend

External Support

Own the full supplier lifecycle for feedstock partners: onboarding, program setup, ongoing operational support, and settlement

Serve as the primary operational contact for top-tier feedstock partners, maintaining strong external relationships and high service levels

Proactively identify and resolve partner-facing issues; escalate when appropriate and follow through to resolution

Process Ownership & Team Enablement

Author, maintain, and improve SOPs for Commercial Operations processes within your focus area

Support onboarding and training of new team members; serve as a process resource for the broader team

Identify systemic inefficiencies and lead improvements — not just flag them

Data & Systems

Maintain clean, auditable commercial data across ERP, CRM, and order management systems

Perform data validation and analysis to support operational decisions and reporting accuracy

Skills, Knowledge, and Abilities

Bachelor's degree or equivalent professional experience

2–4 years in commercial operations, supply chain, or a related field; experience in battery/EV materials or feedstock programs a plus

Proficient Excel skills (pivot tables, complex lookups, data merging); ERP/CRM proficiency a plus

Demonstrated ability to own processes end-to-end with minimal oversight

Strong external communication skills; comfortable as a named point of contact for partners

Proven track record of writing or improving operational SOPs